Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.
Архивировано

Firefox previously worked

Firefox Решение проблем
mrcuong0105 отвечено
mrcuong0105
mrcuong0105

I click url : https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_firefox-previously-worked and try it.Althought I was closed firefox, but "firefox -profilemanager" not display and it show the picture

https://lh3.googleusercontent.com/-CJSgMmlOn6U/U0gqKZUB-lI/AAAAAAAAAos/uopNBfwOKCQ/h120/Capture.PNG

Please help me!!!

I click url : https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_firefox-previously-worked and try it.Althought I was closed firefox, but "firefox -profilemanager" not display and it show the picture https://lh3.googleusercontent.com/-CJSgMmlOn6U/U0gqKZUB-lI/AAAAAAAAAos/uopNBfwOKCQ/h120/Capture.PNG Please help me!!!

Все ответы (6)

Gingerbread Man
Gingerbread Man
  1. Save the installer for the latest version somewhere handy, like the desktop.
  2. Uninstall Firefox from the Windows Control Panel. DO NOT check the option to remove your Firefox personal data and customizations.
  3. Run the installer you downloaded earlier.
  4. If Firefox still won't start, try launching the profile manager again:
    1. Press the Windows logo orb on the taskbar.
    2. In the search box, type firefox.exe -p and press Enter.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor

What Firefox locale (user interface language) are you using?

mrcuong0105
mrcuong0105 Задавший вопрос

Thank Gingerbread Man , I did, but it's still the same @@

Изменено mrcuong0105

mrcuong0105
mrcuong0105 Задавший вопрос

I use English languge

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Did you delete the Firefox program folder before reinstalling Firefox (i.e. did a clean rinstall)?

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"