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Company says Chome works and Firefox won't!

Posted

Trying to log into https://www.club-newport.com/ and I get: Server Error in '/' Application. Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[NullReferenceException: Object reference not set to an instance of an object.]

  SORProduct.Presentation.VacationClubLogin.AppLogic.BasePage.SetDefaultLanguage() +172
  SORProduct.Presentation.VacationClubLogin.AppLogic.BasePage.Page_PreInit(Object sender, EventArgs eventArgs) +57
  System.Web.UI.Page.OnPreInit(EventArgs e) +11690995
  System.Web.UI.Page.PerformPreInit() +46
  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +334


Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.3928.0

========

I get the exact same results with IE, Cliq, but using the Startpage browser on my iPad 4 I can get through!

What's up? How can it get fixed?

I don't want to use Chrome because of the privacy issues that G$%^Ie has selling our information to a gazillion advertisers.

Thanks,

Allen

Trying to log into https://www.club-newport.com/ and I get: Server Error in '/' Application. Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.NullReferenceException: Object reference not set to an instance of an object. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [NullReferenceException: Object reference not set to an instance of an object.] SORProduct.Presentation.VacationClubLogin.AppLogic.BasePage.SetDefaultLanguage() +172 SORProduct.Presentation.VacationClubLogin.AppLogic.BasePage.Page_PreInit(Object sender, EventArgs eventArgs) +57 System.Web.UI.Page.OnPreInit(EventArgs e) +11690995 System.Web.UI.Page.PerformPreInit() +46 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +334 Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.3928.0 ==================== I get the exact same results with IE, Cliq, but using the Startpage browser on my iPad 4 I can get through! What's up? How can it get fixed? I don't want to use Chrome because of the privacy issues that G$%^Ie has selling our information to a gazillion advertisers. Thanks, Allen
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

Question owner

Addendum: I can get to the page but I can't log in. It keeps making me enter my e-mail and password.

'''Addendum:''' I can get to the page but I can't log in. It keeps making me enter my e-mail and password.
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Question owner

Second Addendum: I forgot to mention that Safari also gets the same error message that I posted in my first post.

'''Second Addendum:''' I forgot to mention that Safari also gets the same error message that I posted in my first post.
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cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158551 answers

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" for websites that cause problems: *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Manage Data "Clear the Cache": *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> Cached Web Content: Clear ----- Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
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