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Invalid value for 'encryptedTicket' parameter issue

  • 3 replies
  • 1 has this problem
  • 178 views
  • Last reply by FredMcD

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When I go to a website, http://www.apsltd.com/, I get the following error with only Firefox. It works completely fine on all other browsers. I cleared my cache and I cannot figure out the issue. Any help?

Here is the error and thanks!

Server Error in '/' Application. Invalid value for 'encryptedTicket' parameter. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Invalid value for 'encryptedTicket' parameter.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[ArgumentException: Invalid value for 'encryptedTicket' parameter.]

  System.Web.Security.FormsAuthentication.Decrypt(String encryptedTicket) +8828135
  AspDotNetStorefront.Global.tX3TGN0Tm(Object , EventArgs ) +1888
  AspDotNetStorefront.Global.Application_AuthenticateRequest(Object sender, EventArgs e) +44
  System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +68
  System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75
When I go to a website, http://www.apsltd.com/, I get the following error with only Firefox. It works completely fine on all other browsers. I cleared my cache and I cannot figure out the issue. Any help? Here is the error and thanks! Server Error in '/' Application. Invalid value for 'encryptedTicket' parameter. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.ArgumentException: Invalid value for 'encryptedTicket' parameter. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [ArgumentException: Invalid value for 'encryptedTicket' parameter.] System.Web.Security.FormsAuthentication.Decrypt(String encryptedTicket) +8828135 AspDotNetStorefront.Global.tX3TGN0Tm(Object , EventArgs ) +1888 AspDotNetStorefront.Global.Application_AuthenticateRequest(Object sender, EventArgs e) +44 System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +68 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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All Replies (3)

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Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.06 Adobe PDF Plug-In For Firefox and Netscape 10.1.13

Having more than one version of a program may cause issues.

Remove both. Then install the latest program.

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Thanks Fred.

I did that, and I'm still getting the error. I actually uninstalled both of them and I think I had 2 flash players too. I reinstalled flash, 16.0.0.87, but I haven't reinstalled the PDF/Acrobat readers yet.

Any other clues?

Thanks again.

Kory

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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.