X
Tap here to go to the mobile version of the site.

Support Forum

spell check not working in BT Mail

Posted

There is no spell checker in the new BT Mail service. Bt Mail relies upon the users browser to supply spell checking. I have spell check enabled in my Fire fox browser but it does not work in the BT Mail when composing an email.

There is no spell checker in the new BT Mail service. Bt Mail relies upon the users browser to supply spell checking. I have spell check enabled in my Fire fox browser but it does not work in the BT Mail when composing an email.

Chosen solution

Hello rodneyjamesford,

Would you please go to the 3-bar menu => Options => General

Under "Language" check "Check your spelling as you type"


You could also consider installing a dictionary :

https://addons.mozilla.org/en-US/firefox/language-tools/


Another thing to do :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

layout.spellcheckDefault the value should be set to 1

If you had to change the value, then close and restart Firefox.


Some more options are mentioned here :

https://www.technipages.com/firefox-enabledisable-spell-checker

Also see : https://community.bt.com/t5/Email/New-Email-Layout/td-p/1930624

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

WestEnd
  • Top 25 Contributor
60 solutions 5366 answers

That almost sounds like a security software or adblocker causing it to not work.

That almost sounds like a security software or adblocker causing it to not work.
Was this helpful to you?
Quote

Question owner

Thank you for trying to help me WestEnd. However, I turned off both my Security Software and my Adblocker but the Firefox spell checker still did not work in BT Mail

Thank you for trying to help me WestEnd. However, I turned off both my Security Software and my Adblocker but the Firefox spell checker still did not work in BT Mail
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
520 solutions 4889 answers

Chosen Solution

Hello rodneyjamesford,

Would you please go to the 3-bar menu => Options => General

Under "Language" check "Check your spelling as you type"


You could also consider installing a dictionary :

https://addons.mozilla.org/en-US/firefox/language-tools/


Another thing to do :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

layout.spellcheckDefault the value should be set to 1

If you had to change the value, then close and restart Firefox.


Some more options are mentioned here :

https://www.technipages.com/firefox-enabledisable-spell-checker

Also see : https://community.bt.com/t5/Email/New-Email-Layout/td-p/1930624

Hello rodneyjamesford, Would you please go to the 3-bar menu => Options => General Under "Language" check "Check your spelling as you type" -------------------------------------------------------------------------------------------------------- You could also consider installing a dictionary : https://addons.mozilla.org/en-US/firefox/language-tools/ ------------------------------------------------------------------------------------------------------- Another thing to do : Type in the address bar '''about:config''' and press Enter (promise to be careful, if asked) Type in the search bar and look for the preference : '''layout.spellcheckDefault''' the value should be set to '''1''' If you had to change the value, then close and restart Firefox. ------------------------------------------------------------------------------------------------------- Some more options are mentioned here : https://www.technipages.com/firefox-enabledisable-spell-checker Also see : https://community.bt.com/t5/Email/New-Email-Layout/td-p/1930624
Was this helpful to you?
Quote

Question owner

Thank you Mccoy for trying to help. I have tried your suggestions without success unfortunately.

Thank you Mccoy for trying to help. I have tried your suggestions without success unfortunately.
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
520 solutions 4889 answers

rodneyjamesford said

I have tried your suggestions without success unfortunately.

Sorry to hear that ....

If you have done all of the above (including instaling a dictionary, and not a language pack), then I'm all out of ideas - sorry.

Let's hope someone else will come up with a solution.

''rodneyjamesford [[#answer-1236114|said]]'' <blockquote> I have tried your suggestions without success unfortunately. </blockquote> Sorry to hear that .... If you have done all of the above (including instaling a dictionary, and not a language pack), then I'm all out of ideas - sorry. Let's hope someone else will come up with a solution.
Was this helpful to you?
Quote

Question owner

Hello McCoy Thanks again ! yes it was the dictionary that i installed.

Hello McCoy Thanks again ! yes it was the dictionary that i installed.
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
520 solutions 4889 answers

rodneyjamesford said

Thanks again ! yes it was the dictionary that i installed.

I asked a colleague (in a private message) to take a look at this - 'don't know if he's around at the moment, though. If you don't mind waiting .....

''rodneyjamesford [[#answer-1236124|said]]'' <blockquote> Thanks again ! yes it was the dictionary that i installed. </blockquote> I asked a colleague (in a private message) to take a look at this - 'don't know if he's around at the moment, though. If you don't mind waiting .....
Was this helpful to you?
Quote

Question owner

Dear McCoy. Sorry mate, I checked again and I installed the language pack. I have now installed the GB dictionary and problem solved. Yes my name is Rodney (or Dave) and I am a PLONKER !!! Thank you McCoy I am very grateful for your help !!

Dear McCoy. Sorry mate, I checked again and I installed the language pack. I have now installed the GB dictionary and problem solved. Yes my name is Rodney (or Dave) and I am a PLONKER !!! Thank you McCoy I am very grateful for your help !!
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
520 solutions 4889 answers

Helpful Reply

Aww, don't be so hard on yourself - I know it's a cliché, but we all make mistakes .....

You got it right now, so : well done !

Aww, don't be so hard on yourself - I know it's a cliché, but we all make mistakes ..... You got it right now, so : well done !
Was this helpful to you? 1
Quote
McCoy
  • Top 10 Contributor
520 solutions 4889 answers

rodneyjamesford said

my name is Rodney (or Dave)

Or James, maybe ?

You made me think of Graham Blackledge, who auditioned on BGT in 2012 (sure made me laugh, both of you) ....

''rodneyjamesford [[#answer-1236127|said]]'' <blockquote> my name is Rodney (or Dave) </blockquote> Or James, maybe ? You made me think of Graham Blackledge, who auditioned on BGT in 2012 (sure made me laugh, both of you) ....
Was this helpful to you?
Quote

Question owner

Hello McCoy A few years ago in the UK there was a highly successful comedy series called "Only Fools and Horses". It revolved around the Trotter Brothers, Del and Rodney. Rodney was the younger. Del's catch phrase was "you really are a plonker ( silly useless fool ) Rodney ". They had a friend "Trigger" who always , for some inexplicable reason, called Rodney "Dave". Rodney always corrected Trigger to no avail - Trigger was not too intelligent. Please note McCoy no spelling mistakes, thanks to you.

Hello McCoy A few years ago in the UK there was a highly successful comedy series called "Only Fools and Horses". It revolved around the Trotter Brothers, Del and Rodney. Rodney was the younger. Del's catch phrase was "you really are a plonker ( silly useless fool ) Rodney ". They had a friend "Trigger" who always , for some inexplicable reason, called Rodney "Dave". Rodney always corrected Trigger to no avail - Trigger was not too intelligent. Please note McCoy no spelling mistakes, thanks to you.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.