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I AM GETTING ERROR WHILE BROWSING OR SEARCHING RELATED TO GOOGLE PRODUCTS

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when i type or search for any word it shows like this, but only websites with correct url opens , but www.google.com doesnot opens. Also www.gmail.com is also not opening.

please solve this issue. vineeth annam

when i type or search for any word it shows like this, but only websites with correct url opens , but www.google.com doesnot opens. Also www.gmail.com is also not opening. please solve this issue. vineeth annam
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0

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cor-el
  • Top 10 Contributor
  • Moderator
17345 solutions 156782 answers

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems Do a malware check with several malware scanning programs on the Windows computer. *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>https://www.malwarebytes.com/ *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>https://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>https://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>https://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>https://support.kaspersky.com/viruses/disinfection/5350 <br>https://support.kaspersky.com/viruses/utility
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jscher2000
  • Top 10 Contributor
8578 solutions 70138 answers

Hi Vineeth, were you uploading a screenshot showing the error? Unfortunately, it didn't upload and it's difficult to tell from your question what you mean by

Rock_1234 said

when i type or search for any word it shows like this, but only websites with correct url opens , but www.google.com doesnot opens. Also www.gmail.com is also not opening.

More info would be useful if cor-el's reply doesn't lead you to the answer.

Hi Vineeth, were you uploading a screenshot showing the error? Unfortunately, it didn't upload and it's difficult to tell from your question what you mean by ''Rock_1234 [[#question-1263611|said]]'' <blockquote> when i type or search for any word '''it shows like this''', but only websites with correct url opens , but www.google.com doesnot opens. Also www.gmail.com is also not opening. </blockquote> More info would be useful if cor-el's reply doesn't lead you to the answer.
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