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News Videos won't play on CenturyLink Home Page

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

Croy
Croy
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www.CenturyLink.net is my home page in Firefox. The news videos will not play when clicking on the start arrow on the video. The CenturyLink news videos will play on MS EDGE, but I prefer Firefox. I have Shockwave Flash 32.0r0 installed.

What can I do to get the CenturyLink news videos to play?

Thank you. Croy

www.CenturyLink.net is my home page in Firefox. The news videos will not play when clicking on the start arrow on the video. The CenturyLink news videos will play on MS EDGE, but I prefer Firefox. I have Shockwave Flash 32.0r0 installed. What can I do to get the CenturyLink news videos to play? Thank you. Croy

All Replies (1)

FredMcD
FredMcD
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I had no problem.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

https://support.mozilla.org/en-US/kb/what-happened-tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection

https://support.mozilla.org/en-US/kb/content-blocking