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Normal procedure doesn't clear cookies/site data. How to remove remaining MB?

  • 3 replies
  • 1 has this problem
  • 57 views
  • Last reply by FredMcD

HelpaNoob
HelpaNoob

I open Firefox after starting my computer. Go to Options > Privacy & Security > Clear History > Everything (with ALL options selected) > Clear Now It appears to clear the history Go to Options > Privacy & Security > Cookies and Site Data > Clear Data > Check Cached Web Content (27.6 MB) > Clear It appears to clear the cookies and data HOWEVER, the Privacy & Security page still indicates 27.6 MB remain cached as shown in the attached image I do not have any sites listed in Manage Data or Manage Permissions How can I remove this remain 27.6 MB? Thanks in advance for any advice. Cheers HelpaNoob

I open Firefox after starting my computer. Go to Options > Privacy & Security > Clear History > Everything (with ALL options selected) > Clear Now It appears to clear the history Go to Options > Privacy & Security > Cookies and Site Data > Clear Data > Check Cached Web Content (27.6 MB) > Clear It appears to clear the cookies and data HOWEVER, the Privacy & Security page still indicates 27.6 MB remain cached as shown in the attached image I do not have any sites listed in Manage Data or Manage Permissions How can I remove this remain 27.6 MB? Thanks in advance for any advice. Cheers HelpaNoob
Attached screenshots

Chosen solution

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

https://addons.mozilla.org/en-US/firefox/addon/empty-cache-button/ Empty Cache Button by mvm Cache clearing made easy. One click.

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All Replies (3)

FredMcD
FredMcD

Chosen Solution

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

https://addons.mozilla.org/en-US/firefox/addon/empty-cache-button/ Empty Cache Button by mvm Cache clearing made easy. One click.

HelpaNoob
HelpaNoob Question owner

That did the trick! Thank you for the quick response. Cheers

FredMcD
FredMcD

Glad to help. Safe Surfing.