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I am not able to save items using the pinterest button

Posted

When I see a picture/image that I want to save onto Pinterest. I click onto the image and then select the board that I want it to be saved under. Then I get a message saying "sorry, this image cannot be saved.", yet I have no problems when using Internet Explorer. I would rather save my Pinterest images using Firefox Mozilla. I am unable to save the pop-message that I get every time I try to save an image using the Pinterest button.

When I see a picture/image that I want to save onto Pinterest. I click onto the image and then select the board that I want it to be saved under. Then I get a message saying "sorry, this image cannot be saved.", yet I have no problems when using Internet Explorer. I would rather save my Pinterest images using Firefox Mozilla. I am unable to save the pop-message that I get every time I try to save an image using the Pinterest button.

Chosen solution

Hi KatrineBasso, are you this using add-on to save to Pinterest --

https://addons.mozilla.org/firefox/addon/pinterest/

-- or are you using a sharing feature built into the site, or a different add-on?

I don't exactly know how Pinterest "fetches" an image and copies it. As a test, could you try to first isolate the image in its own tab? For example, right-click the image, and on the menu, look for View Image. That will open the image in place of the current page; to direct it to a new tab, either hold down Ctrl while clicking View Image, or use the mouse scroll wheel to "middle click" View Image. If you then try to pin the stand-alone image, does it work?

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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WestEnd
  • Top 10 Contributor
60 solutions 5111 answers

So are you logged in when using pinterest?

So are you logged in when using pinterest?
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Question owner

Yes, I am logged into Pinterest.

Yes, I am logged into Pinterest.
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WestEnd
  • Top 10 Contributor
60 solutions 5111 answers

Well this will be hard to diagnosis unless another user of Pinterest can test what your describing to see if they get the same problems.

Well this will be hard to diagnosis unless another user of Pinterest can test what your describing to see if they get the same problems.
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jscher2000
  • Top 10 Contributor
8315 solutions 68040 answers

Chosen Solution

Hi KatrineBasso, are you this using add-on to save to Pinterest --

https://addons.mozilla.org/firefox/addon/pinterest/

-- or are you using a sharing feature built into the site, or a different add-on?

I don't exactly know how Pinterest "fetches" an image and copies it. As a test, could you try to first isolate the image in its own tab? For example, right-click the image, and on the menu, look for View Image. That will open the image in place of the current page; to direct it to a new tab, either hold down Ctrl while clicking View Image, or use the mouse scroll wheel to "middle click" View Image. If you then try to pin the stand-alone image, does it work?

Hi KatrineBasso, are you this using add-on to save to Pinterest -- https://addons.mozilla.org/firefox/addon/pinterest/ -- or are you using a sharing feature built into the site, or a different add-on? I don't exactly know how Pinterest "fetches" an image and copies it. As a test, could you try to first isolate the image in its own tab? For example, right-click the image, and on the menu, look for View Image. That will open the image in place of the current page; to direct it to a new tab, either hold down Ctrl while clicking View Image, or use the mouse scroll wheel to "middle click" View Image. If you then try to pin the stand-alone image, does it work?
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Question owner

I wonder if there was a temporary glitch as the Pinterest button has started to save images again.

I wonder if there was a temporary glitch as the Pinterest button has started to save images again.
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