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lost all previous saved websites after firefox refresh

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All of my saved websites when I open Google in Firefox have disappeared since doing a Firefox refresh. Also, background is black and no way to change it

All of my saved websites when I open Google in Firefox have disappeared since doing a Firefox refresh. Also, background is black and no way to change it

Chosen solution

Hi rshaffer1520, Top Sites sounds like the built-in Firefox home page, which has a Google search box but uses data from your own Firefox to fill in the Top Sites.

If you pinned sites in the Top Sites section, it's going to be a little bit complicated to restore that list, but let's see whether we can do it.

Step 1 is to find the old list.

On your Desktop, can you find an Old Firefox Data folder? Inside that folder you should find another folder with a partially random and partially textual name, like "a42br6zz.default". Double-click into that folder.

There's a file in here named prefs.js which contains your old pinned sites list. It would be useful if you could open this file in TextEdit or another program that reads text files. The line you're looking for would start and end like the following and have a bunch of URLs and titles in between:

Beginning: user_pref("browser.newtabpage.pinned", "[{\"url\": End: }]");

Have you got that?

Step 2 is get your current Firefox to use that list.

I don't know if there is an easier method, but I think bringing up your currently live prefs.js file and plugging in that line from the old file might work best. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default, double-click it to display the contents of that profile folder.

Leaving that window open, switch back to Firefox and Quit.

Pause while Firefox finishes its cleanup, then make a copy of prefs.js to a safe location as a backup.

Open prefs.js in your editor, and paste in the entire user_pref("browser.newtabpage.pinned", ...); line from the old file to the new one -- either in alphabetical order or at the bottom -- then save the file. Make sure it remains in a plain text format and doesn't change to rich text.

When you start Firefox again, it should read in that updated information.

Any luck?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

jscher2000
  • Top 10 Contributor
8705 solutions 71149 answers

Hi rshaffer1520, I'm sorry to hear about your data loss.

As a starting point, try changing to the "Light" theme if Firefox is following a dark theme used on your system. This article has the steps:

Built-in themes in Firefox - alternative to complete themes

Next, could you clarify something for me:

All of my saved websites when I open Google in Firefox have disappeared since doing a Firefox refresh.

I'm not sure I understand the connection between your saved websites and the Google website. Were the sites previously displayed as part of the Google page?

If the problem is that Firefox's Bookmarks Toolbar -- normally displayed in between the main/address bar and the top of the page -- is now missing, you can turn it back on using the Toolbar list. Either:

To turn on the Bookmarks Toolbar, click it on the list.

Was that it?

Hi rshaffer1520, I'm sorry to hear about your data loss. As a starting point, try changing to the "Light" theme if Firefox is following a dark theme used on your system. This article has the steps: [[Built-in themes in Firefox - alternative to complete themes]] Next, could you clarify something for me: <blockquote> All of my saved websites when I open Google in Firefox have disappeared since doing a Firefox refresh. </blockquote> I'm not sure I understand the connection between your saved websites and the Google website. Were the sites previously displayed as part of the Google page? If the problem is that Firefox's Bookmarks Toolbar -- normally displayed in between the main/address bar and the top of the page -- is now missing, you can turn it back on using the Toolbar list. Either: * (menu bar) View > Toolbars * right-click (on Mac Ctrl+click) a blank spot on the tab bar, or the "+" button on the tab bar * in Customize mode > Toolbars button (see: [[Customize Firefox controls, buttons and toolbars]]) To turn on the Bookmarks Toolbar, click it on the list. Was that it?

Question owner

Thank you so much for your help. The Toolbars are still checked. When I would open up the Google home page, there is a section in the middle of the page called Top Sites. I have a lot of sites set up in that section for me to access (about 20) but of the 20 only 6 remained after I did a refresh of Firefox which was suggested because I had a message at the bottom of my screes that indicated Mozilla Firefox was running slow and it should be refreshed. I am assuming this all has to do with Firefox?

Thank you so much for your help. The Toolbars are still checked. When I would open up the Google home page, there is a section in the middle of the page called Top Sites. I have a lot of sites set up in that section for me to access (about 20) but of the 20 only 6 remained after I did a refresh of Firefox which was suggested because I had a message at the bottom of my screes that indicated Mozilla Firefox was running slow and it should be refreshed. I am assuming this all has to do with Firefox?
jscher2000
  • Top 10 Contributor
8705 solutions 71149 answers

Chosen Solution

Hi rshaffer1520, Top Sites sounds like the built-in Firefox home page, which has a Google search box but uses data from your own Firefox to fill in the Top Sites.

If you pinned sites in the Top Sites section, it's going to be a little bit complicated to restore that list, but let's see whether we can do it.

Step 1 is to find the old list.

On your Desktop, can you find an Old Firefox Data folder? Inside that folder you should find another folder with a partially random and partially textual name, like "a42br6zz.default". Double-click into that folder.

There's a file in here named prefs.js which contains your old pinned sites list. It would be useful if you could open this file in TextEdit or another program that reads text files. The line you're looking for would start and end like the following and have a bunch of URLs and titles in between:

Beginning: user_pref("browser.newtabpage.pinned", "[{\"url\": End: }]");

Have you got that?

Step 2 is get your current Firefox to use that list.

I don't know if there is an easier method, but I think bringing up your currently live prefs.js file and plugging in that line from the old file might work best. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default, double-click it to display the contents of that profile folder.

Leaving that window open, switch back to Firefox and Quit.

Pause while Firefox finishes its cleanup, then make a copy of prefs.js to a safe location as a backup.

Open prefs.js in your editor, and paste in the entire user_pref("browser.newtabpage.pinned", ...); line from the old file to the new one -- either in alphabetical order or at the bottom -- then save the file. Make sure it remains in a plain text format and doesn't change to rich text.

When you start Firefox again, it should read in that updated information.

Any luck?

Hi rshaffer1520, Top Sites sounds like the built-in Firefox home page, which has a Google search box but uses data from your own Firefox to fill in the Top Sites. If you pinned sites in the Top Sites section, it's going to be a little bit complicated to restore that list, but let's see whether we can do it. Step 1 is to find the old list. On your Desktop, can you find an Old Firefox Data folder? Inside that folder you should find another folder with a partially random and partially textual name, like "a42br6zz.default". Double-click into that folder. There's a file in here named '''prefs.js''' which contains your old pinned sites list. It would be useful if you could open this file in TextEdit or another program that reads text files. The line you're looking for would start and end like the following and have a bunch of URLs and titles in between: ''Beginning:'' user_pref("browser.newtabpage.pinned", "[{\"url\": ''End:'' }]"); Have you got that? Step 2 is get your current Firefox to use that list. I don't know if there is an easier method, but I think bringing up your currently live '''prefs.js''' file and plugging in that line from the old file might work best. Here's how: Open your current Firefox settings (AKA Firefox profile) folder using either * "3-bar" menu button > "?" Help > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste about:support in the address bar and press Enter In the first table on the page, on the Profile Folder row, click the "Show in Finder" button. If Finder highlights an icon with a semi-random name like a1b2c3d4.default, double-click it to display the contents of that profile folder. Leaving that window open, switch back to Firefox and Quit. Pause while Firefox finishes its cleanup, then make a copy of '''prefs.js''' to a safe location as a backup. Open prefs.js in your editor, and paste in the entire user_pref("browser.newtabpage.pinned", ...); line from the old file to the new one -- either in alphabetical order or at the bottom -- then save the file. Make sure it remains in a plain text format and doesn't change to rich text. When you start Firefox again, it should read in that updated information. Any luck?

Question owner

Thanks so much, was able to recover my list

Thanks so much, was able to recover my list