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We have older computer & can't access The adobe reader,pls. help.

Posted

TO access our health care benefits they require that we have Adobe reader. We did have it but it has been unavailable for quite some time ? Apple telling us our Mac 0x snow leopard is too old.?? Guess old computers like us older seniors just do not count much ! Please respond. Joan and Don.

TO access our health care benefits they require that we have Adobe reader. We did have it but it has been unavailable for quite some time ? Apple telling us our Mac 0x snow leopard is too old.?? Guess old computers like us older seniors just do not count much ! Please respond. Joan and Don.

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Picasa plugin.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 31.0 r0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

FredMcD
  • Top 10 Contributor
4183 solutions 58407 answers

Your Additional System Details does not show that Adobe Reader is installed.

Have you tried to contact Adobe.com ?

Your '''Additional System Details''' does not show that Adobe Reader is installed. Have you tried to contact Adobe.com ?
cor-el
  • Top 10 Contributor
  • Moderator
17333 solutions 156710 answers
See: *https://helpx.adobe.com/acrobat/kb/install-reader-x-mac-os.html *https://get.adobe.com/reader/otherversions/

Question owner

FredMcD said

Your Additional System Details does not show that Adobe Reader is installed. Have you tried to contact Adobe.com ?
''FredMcD [[#answer-1195583|said]]'' <blockquote> Your '''Additional System Details''' does not show that Adobe Reader is installed. Have you tried to contact Adobe.com ? </blockquote>

Question owner

mozilla says our password is incorrect ? ?

mozilla says our password is incorrect ? ?
FredMcD
  • Top 10 Contributor
4183 solutions 58407 answers

Password to what?

Password to what?

Question owner

We can not access Mozilla, with our new user ID and password

We can not access Mozilla, with our new user ID and password
FredMcD
  • Top 10 Contributor
4183 solutions 58407 answers

Mozilla is divided into several separate support/service areas. Each uses their own username and password logins.

What are you trying to access?

Mozilla is divided into several separate support/service areas. Each uses their own username and password logins. What are you trying to access?

Question owner

Our older I mac 10.6 osx snow leopard did provide Adobe reader service. It no longer does. On occasion some offerings require Adobe. So in this new tech world why is not provided ?

Our older I mac 10.6 osx snow leopard did provide Adobe reader service. It no longer does. On occasion some offerings require Adobe. So in this new tech world why is not provided ?
WestEnd
  • Top 25 Contributor
61 solutions 5340 answers

For Adobe problem you need to contact Adobe Support. This site is for firefox browser End user help forum only.

For Adobe problem you need to contact Adobe Support. This site is for firefox browser End user help forum only.
James
  • Moderator
1593 solutions 11223 answers

WestEnd, the OP can still get help here with getting Adobe reader working along with desktop Firefox.


jcdm1197 said

Our older I mac 10.6 osx snow leopard did provide Adobe reader service. It no longer does. On occasion some offerings require Adobe. So in this new tech world why is not provided ?

On the https://get.adobe.com/reader/otherversions/ page provided already by cor-el, it says there is "Reader 11.0.10" for Mac OS Intel 10.6.4 - 10.6.8

'''WestEnd''', the OP can still get help here with getting Adobe reader working along with desktop Firefox. ''jcdm1197 [[#answer-1196076|said]]'' <blockquote> Our older I mac 10.6 osx snow leopard did provide Adobe reader service. It no longer does. On occasion some offerings require Adobe. So in this new tech world why is not provided ? </blockquote> On the https://get.adobe.com/reader/otherversions/ page provided already by cor-el, it says there is "Reader 11.0.10" for Mac OS Intel 10.6.4 - 10.6.8