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Suddenly receiving error message when trying to download e-mail messages from Comcast account

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  • Last reply by McCoy

TheRealMrEd
TheRealMrEd
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Following error message received when trying to logon to my Comcast e-mail account. It has always worked fine in the past:

"Sending of username did not succeed. Mail server Comcast.net responded Plaintext authentication disallowed on non-secure (SSL/TSL) connections."

Probably Comcast has changed something on their end. Any ideas?

Ed

Following error message received when trying to logon to my Comcast e-mail account. It has always worked fine in the past: "Sending of username did not succeed. Mail server Comcast.net responded Plaintext authentication disallowed on non-secure (SSL/TSL) connections." Probably Comcast has changed something on their end. Any ideas? Ed

All Replies (1)

McCoy
McCoy
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Hello Ed,

You don't mention whether you use Thunderbird or not, but in case you do, please see the Chosen Solution in this thread :

https://support.mozilla.org/en-US/questions/1243612

If you don't use Thunderbird, may I suggest to contact your email provider  ?