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birthdays are missing from facebook

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Every since the most recent Firefox update, Facebook Birthdays are missing from the column to the right of my Facebook Newsfeed. Birthdays do show up when I use a different browser, so it seems to be a browser issue. How to fix?

Every since the most recent Firefox update, Facebook Birthdays are missing from the column to the right of my Facebook Newsfeed. Birthdays do show up when I use a different browser, so it seems to be a browser issue. How to fix?
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 63.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0
  • Support URL: https://support.mozilla.org/1/firefox/63.0.3/WINNT/en-US/

Extensions

  • Adblock Plus 3.4.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • F.B Purity - Cleans up Facebook (WX) 26.1.2.0 (fbpElectroWebExt@fbpurity.com)
  • webPass 1.3.0 (webPass@jetpack)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7570 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.ae3b5a6552ee)
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  • windowLayerManagerRemote: True
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
McCoy
  • Top 10 Contributor
224 solutions 1909 answers

Hello johnaukerman,

Your system details show that you have this extension installed :

F.B Purity - Cleans up Facebook (WX) 26.1.2.0

It's no longer listed on the addons.mozilla.org page .....

Would you please disable it and see if that will make a difference  ?

Hello johnaukerman, Your system details show that you have this extension installed : F.B Purity - Cleans up Facebook (WX) 26.1.2.0 It's no longer listed on the addons.mozilla.org page ..... Would you please disable it and see if that will make a difference ?
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McCoy
  • Top 10 Contributor
224 solutions 1909 answers

If the above doesn't turn out to be the problem; maybe you'd like to take a look at this :

https://www.facebook.com/adblockplus/posts/some-of-you-might-have-noticed-that-facebook-looks-broken-it-is-due-to-a-filter-/521450097896415/

If the above doesn't turn out to be the problem; maybe you'd like to take a look at this : https://www.facebook.com/adblockplus/posts/some-of-you-might-have-noticed-that-facebook-looks-broken-it-is-due-to-a-filter-/521450097896415/
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cor-el
  • Top 10 Contributor
  • Moderator
16710 solutions 151144 answers

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console about what content is blocked

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content. *make sure your extensions and filters are updated to the latest version *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content. *click the shield icon for more detail and possibly disable the protection You can check the Web Console about what content is blocked *"3-bar" menu button or Tools -> Web Developer *https://support.mozilla.org/en-US/kb/tracking-protection *https://support.mozilla.org/en-US/kb/content-blocking
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Question owner

I tried both of these. Neither one helped.

I tried both of these. Neither one helped.
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McCoy
  • Top 10 Contributor
224 solutions 1909 answers

johnaukerman said

I tried both of these. Neither one helped.

Would you try this please :

You can try these steps in case of issues with web pages : Reload the page : Hold down the Shift key and left-click the Reload button or press 'Ctrl + F5' or press 'Ctrl + Shift + R'

Another thing to try :

Would you try this please :

Clear the Firefox cache :

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

"Remove the cookies" from websites that cause problems :

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored (scroll down to : "Delete cookies for a single site")


If the above doesn't help, then let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Firefox's Safe Mode disables: - extensions (apparantly not relevant in your case) - hardware acceleration of graphics - JavaScript compilers - userChrome.css/userContent.css customization files (usually wouldn't affect performance but could affect layout

''johnaukerman [[#answer-1179630|said]]'' <blockquote> I tried both of these. Neither one helped. </blockquote> Would you try this please : You can try these steps in case of issues with web pages : Reload the page : Hold down the Shift key and left-click the Reload button or press 'Ctrl + F5' or press 'Ctrl + Shift + R' Another thing to try : Would you try this please : Clear the Firefox cache : https://support.mozilla.org/en-US/kb/how-clear-firefox-cache "Remove the cookies" from websites that cause problems : https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored (scroll down to : "Delete cookies for a single site") -------------------------------------------------------------------------------------------- If the above doesn't help, then let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !) See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox's Safe Mode disables: - extensions (apparantly not relevant in your case) - hardware acceleration of graphics - JavaScript compilers - userChrome.css/userContent.css customization files (usually wouldn't affect performance but could affect layout
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Question owner

Thanks for your help. I tried these steps, but birthdays are still not showing.

Thanks for your help. I tried these steps, but birthdays are still not showing.
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McCoy
  • Top 10 Contributor
224 solutions 1909 answers

johnaukerman said

Thanks for your help. I tried these steps, but birthdays are still not showing.

Bummer  !

Stab in the dark, and this has probably nothing to do with the birthdays not showing up, but could it be that you have inadvertently switched off the Facebook Birthday Notifications  ?

https://bigtechquestion.com/2018/01/25/online/social-media/how-do-i-switch-off-facebook-birthday-notifications/

''johnaukerman [[#answer-1179640|said]]'' <blockquote> Thanks for your help. I tried these steps, but birthdays are still not showing. </blockquote> Bummer ! Stab in the dark, and this has probably nothing to do with the birthdays not showing up, but could it be that you have inadvertently switched off the Facebook Birthday Notifications ? https://bigtechquestion.com/2018/01/25/online/social-media/how-do-i-switch-off-facebook-birthday-notifications/

Modified by McCoy

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McCoy
  • Top 10 Contributor
224 solutions 1909 answers

No point asking you if you have checked 'Birthdays' here :

https://calendar.google.com/calendar/r?tab=wc

As they do show when you use other browsers ......

No point asking you if you have checked 'Birthdays' here : https://calendar.google.com/calendar/r?tab=wc As they do show when you use other browsers ......
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