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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 35 views
  • Last reply by FredMcD

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Chosen solution

bp-cd759272-c1f0-4705-a7af-df2ae0181029 bp-42e6c141-9034-4814-b498-25c160181025 bp-f5fcb287-293a-45ef-bbd9-5e5da0181025 bp-6f9c7521-8429-44d5-8c41-4a3390181024

Signature: NS_NewLocalFile


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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All Replies (3)

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Chosen Solution

bp-cd759272-c1f0-4705-a7af-df2ae0181029 bp-42e6c141-9034-4814-b498-25c160181025 bp-f5fcb287-293a-45ef-bbd9-5e5da0181025 bp-6f9c7521-8429-44d5-8c41-4a3390181024

Signature: NS_NewLocalFile


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Problem is solved by clear cookie. Thanks!

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Glad to help. Safe Surfing.