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I cannot use my stylus or finger to select text.

Posted

Since Quantum, I cannot use my finger or my stylus to select text in Firefox. My touch functionality works. I can scroll and click. I can even double click to select a single word but I cannot select entire chunks of text. Sometimes, rarely, I get slider controls to select more but only on certain pages (not Google) and never when using my stylus. I have had this problem for nearly a year now and cannot update Firefox because of it: https://support.mozilla.org/en-US/questions/1187847.

Since Quantum, I cannot use my finger or my stylus to select text in Firefox. My touch functionality works. I can scroll and click. I can even double click to select a single word but I cannot select entire chunks of text. Sometimes, rarely, I get slider controls to select more but only on certain pages (not Google) and never when using my stylus. I have had this problem for nearly a year now and cannot update Firefox because of it: https://support.mozilla.org/en-US/questions/1187847.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0

More Information

WestEnd
  • Top 10 Contributor
59 solutions 5045 answers

Sounds like a driver issue. Uninstall and reinstall the stylus driver/software again and then check it's settings.

Sounds like a driver issue. Uninstall and reinstall the stylus driver/software again and then check it's settings.
jscher2000
  • Top 10 Contributor
8198 solutions 67055 answers

Helpful Reply

Hi postbenji, is it device that runs the "desktop" version of Firefox, such as a Surface tablet running Windows 10 Pro? Although I don't have access to a device like that, I would expect the selection to be somewhat similar to Android, where you long press or double-tap a word, then Firefox selects the word and provides "handles" at the beginning and end that you can move to adjust the selection.

Hi postbenji, is it device that runs the "desktop" version of Firefox, such as a Surface tablet running Windows 10 Pro? Although I don't have access to a device like that, I would expect the selection to be somewhat similar to Android, where you long press or double-tap a word, then Firefox selects the word and provides "handles" at the beginning and end that you can move to adjust the selection.

Question owner

Thank you both for your replies. I do not have the issue in other programs where you can select text, so it is not a driver issue. I think the "handles" you referred to jscher2000 are the slider controls I mentioned in my OP. They are now working on a few more websites than before. I can now use them to select text in Google Search for example. However, It is still very uncomfortable and time consuming to use and I am still running into chunks of text which do not allow selection through double-tapping. I will have to continue to use the highly outdated pre-quantum Firefox. The device I use is a Windows hybrid tablet with a touch screen and stylus.

Thank you both for your replies. I do not have the issue in other programs where you can select text, so it is not a driver issue. I think the "handles" you referred to jscher2000 are the slider controls I mentioned in my OP. They are now working on a few more websites than before. I can now use them to select text in Google Search for example. However, It is still very uncomfortable and time consuming to use and I am still running into chunks of text which do not allow selection through double-tapping. I will have to continue to use the highly outdated pre-quantum Firefox. The device I use is a Windows hybrid tablet with a touch screen and stylus.