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I cannot login to accounts using firefox

Posted

Firefox will no longer allow me to log into many of my accounts. Several sites that I frequent will not allow me to log into my account. I type in my info and click the "enter" button and get no response. Other sites I frequent will not allow me to enter search information. Reverb.com is an example.

Firefox will no longer allow me to log into many of my accounts. Several sites that I frequent will not allow me to log into my account. I type in my info and click the "enter" button and get no response. Other sites I frequent will not allow me to enter search information. Reverb.com is an example.

Chosen solution

Got a suggestion from a friend to "refresh" Firefox. Don't know anything about it but it seems to have restored everything back to normal again.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15

More Information

FredMcD
  • Top 10 Contributor
4341 solutions 61068 answers

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

Still no bueno.

Still no bueno.
FredMcD
  • Top 10 Contributor
4341 solutions 61068 answers

Please explain the problem in detail. What happens? What is the exact error messages?

Please explain the problem in detail. What happens? What is the exact error messages?

Question owner

There is no error message. Here's an example. I'll go to Reverb's site and enter an item to search for. I hit ENTER and there is no response. Earlier this morning I went to my bank's site. I hit the LOG IN button and a small window opens (not the normal one) but it won't allow me to type in anything. Other accounts have also had their oddities about them. Some of the buttons on eBay for example aren't responding.

There is no error message. Here's an example. I'll go to Reverb's site and enter an item to search for. I hit ENTER and there is no response. Earlier this morning I went to my bank's site. I hit the LOG IN button and a small window opens (not the normal one) but it won't allow me to type in anything. Other accounts have also had their oddities about them. Some of the buttons on eBay for example aren't responding.

Chosen Solution

Got a suggestion from a friend to "refresh" Firefox. Don't know anything about it but it seems to have restored everything back to normal again.

Got a suggestion from a friend to "refresh" Firefox. Don't know anything about it but it seems to have restored everything back to normal again.
FredMcD
  • Top 10 Contributor
4341 solutions 61068 answers

Good to hear. Well done.

Good to hear. Well done.