X
Tap here to go to the mobile version of the site.

Support Forum

Can't add bookmarks to Bookmarks Tool Bar

Posted

I recently had to do a Restore to Firefox. Ever since then I can't add bookmarks to my Bookmarks Toolbar. When I select Customize I do see the Bookmark Toolbar Items and I've been able to add things like the Pinterest Save button, but when I try to add an actual bookmark by dragging it into the toolbar I get a circle with a slash through it and the bookmark won't save.

I also can't restore any of what shows as previous bookmark backups. When I try to do a Restore it say it is unable to process the Restore, no matter how far back I go. My bookmark list is completely empty. 

Any ideas on why I can't save bookmarks to the Bookmarks Toolbar?

I recently had to do a Restore to Firefox. Ever since then I can't add bookmarks to my Bookmarks Toolbar. When I select Customize I do see the Bookmark Toolbar Items and I've been able to add things like the Pinterest Save button, but when I try to add an actual bookmark by dragging it into the toolbar I get a circle with a slash through it and the bookmark won't save. I also can't restore any of what shows as previous bookmark backups. When I try to do a Restore it say it is unable to process the Restore, no matter how far back I go. My bookmark list is completely empty. Any ideas on why I can't save bookmarks to the Bookmarks Toolbar?

Chosen solution

Check that "Bookmarks Toolbar Items" is positioned on the Bookmarks Toolbar.

Make sure toolbars like the "Bookmarks Toolbar" are visible. Open the Customize window and set what toolbars (Show/Hide Toolbars) and toolbar items to display.

  • Right-click empty toolbar area -> Customize
  • "3-bar" menu button -> Customize
  • View -> Toolbars
    *you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
  • check that "Bookmarks Toolbar Items" is on the Bookmarks Toolbar
  • if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar then drag it back from the Customize palette to the Customize window to the Bookmarks Toolbar
  • if missing items are in the Customize palette then drag them back from the Customize window to the toolbar
  • if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button in the Customize palette window to restore the default toolbar set.
Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

Shadow110 1072 solutions 14836 answers

Helpful Reply

Hi, Customize --> mouse to bottom left of window to Toolbars or Mouse to top of browser to a empty spot and Right Click, turn on Bookmark Toolbar

So you have turned it on. You also do not have bookmarks is that correct ?

So if you did a Refresh (no such thing as Firefox Restore) your Profile would be on the Desktop in a Folder called OldFirefoxData

You can copy files like these with Firefox closed to the current profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

So that is the Profile information to find and fix.

Try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Hi, Customize --> mouse to bottom left of window to Toolbars or Mouse to top of browser to a empty spot and Right Click, turn on Bookmark Toolbar So you have turned it on. You also do not have bookmarks is that correct ? So if you did a Refresh (no such thing as Firefox Restore) your Profile would be on the Desktop in a Folder called OldFirefoxData *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox *https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile You can copy files like these with Firefox closed to the current profile folder to recover specific data. *bookmarks and history: places.sqlite *bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder *cookies.sqlite for the Cookies *formhistory.sqlite for saved autocomplete Form Data *logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager *if you only have key3.db then make sure to remove an existing key4.db *cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager *if you only have cert8.db then make sure to remove an existing cert9.db *persdict.dat for words you added to the spelling checker dictionary *permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences) *sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder) You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. So that is the Profile information to find and fix. Try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 62.0.2 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110

cor-el
  • Top 10 Contributor
  • Moderator
17540 solutions 158604 answers

Chosen Solution

Check that "Bookmarks Toolbar Items" is positioned on the Bookmarks Toolbar.

Make sure toolbars like the "Bookmarks Toolbar" are visible. Open the Customize window and set what toolbars (Show/Hide Toolbars) and toolbar items to display.

  • Right-click empty toolbar area -> Customize
  • "3-bar" menu button -> Customize
  • View -> Toolbars
    *you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
  • check that "Bookmarks Toolbar Items" is on the Bookmarks Toolbar
  • if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar then drag it back from the Customize palette to the Customize window to the Bookmarks Toolbar
  • if missing items are in the Customize palette then drag them back from the Customize window to the toolbar
  • if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button in the Customize palette window to restore the default toolbar set.
Check that "Bookmarks Toolbar Items" is positioned on the Bookmarks Toolbar. Make sure toolbars like the "Bookmarks Toolbar" are visible. Open the Customize window and set what toolbars (Show/Hide Toolbars) and toolbar items to display. *Right-click empty toolbar area -> Customize *"3-bar" menu button -> Customize *View -> Toolbars<br>*you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily *check that "Bookmarks Toolbar Items" is on the Bookmarks Toolbar *if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar then drag it back from the Customize palette to the Customize window to the Bookmarks Toolbar *if missing items are in the Customize palette then drag them back from the Customize window to the toolbar *if you do not see an item on a toolbar and in the Customize palette then click the <u>Restore Defaults</u> button in the Customize palette window to restore the default toolbar set.