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Cannot click on settings or account info etc-- in yahoo mail

Posted

Hi. I upgraded to the latest firefox recently. Now I cannot click on the settings or account info etc

I usually hold the mouse on the gear icon and it drops the options and you place pointer on the "settings" and it supposed to change to the "mouse hand" to be able to click

Please Help

Hi. I upgraded to the latest firefox recently. Now I cannot click on the settings or account info etc I usually hold the mouse on the gear icon and it drops the options and you place pointer on the "settings" and it supposed to change to the "mouse hand" to be able to click Please Help

Additional System Details

Installed Plug-ins

  • Shockwave Flash 24.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

Shadow110 1072 solutions 14836 answers

Separate Security Issue, please update your Flash 24.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 31.0.0.108 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

'''''Separate''''' Security Issue, please update your Flash 24.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 31.0.0.108 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Question owner

Hi there.

If I click on tools>add ons? plugins and click update on the flash player Would that be the same thing

Hi there. If I click on tools>add ons? plugins and click update on the flash player Would that be the same thing

Question owner

Hello again. I have updated the flash successfully and restarted firefox .. BUT .. It is still the same problem cannot click on the settings or account info

Please advise

Hello again. I have updated the flash successfully and restarted firefox .. BUT .. It is still the same problem cannot click on the settings or account info Please advise
Shadow110 1072 solutions 14836 answers

Hi, that would be correct as Flash update is a Separate security issue.

Please follow the 2nd part of the 1st post and do a refresh after backing up.

Hi, that would be correct as Flash update is a ''Separate'' security issue. Please follow the 2nd part of the 1st post and do a refresh after backing up.