Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

How to delete an account you no longer have the password to?

Shelah

I need to "delete" not add or change my account. it keeps getting changed to an old one I cant get in to or use but it keeps asking for a password that I don't know. I did not sign up with this email and haven't used it in years thanks to google

I need to "delete" not add or change my account. it keeps getting changed to an old one I cant get in to or use but it keeps asking for a password that I don't know. I did not sign up with this email and haven't used it in years thanks to google

All Replies (1)

First reset your password :

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

Then delete your account :

https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

(I'm assuming that you're talking about your Firefox Sync account .... )