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when i try to logon to Golf Channel thru Verizon I get a messgae that says " Recent versions of Firefox wil not allow Authenticated Video Streams Try another

Posted

??????????????? how do i fix

??????????????? how do i fix

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

Shadow110 1072 solutions 14836 answers

Can you supply a URL to that message please ?

Can you supply a URL to that message please ?

Question owner

https://www.golfchannel.com/
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

Would you please go over these FAQs - and maybe try some of the suggestions  ?

https://www.golfchannel.com/live-stream-faqs/

Would you please go over these FAQs - and maybe try some of the suggestions ? https://www.golfchannel.com/live-stream-faqs/

Question owner

i went over the FAQs

they dont answer the question because they  are all related to  " Golf Channel" issues     
 Verixon is my   "streaming " provider 
   It works on Internet explorer   so the issue is with   Firefox , not with Verizon  or  Golf  channel
i went over the FAQs they dont answer the question because they are all related to " Golf Channel" issues Verixon is my "streaming " provider It works on Internet explorer so the issue is with Firefox , not with Verizon or Golf channel
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

Have you tried any of the suggestions though  ?

More people are reporting similar problems with Golf Channel ......

Have you tried any of the suggestions though ? More people are reporting similar problems with Golf Channel ......
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

Another user says that the message they're getting is :

"Recent versions of Firefox do not support Adobe Flash with authenticated video streams. Please us another browser. "

You don't mention 'Adobe Flash' ....... are you maybe getting the same message  ?

Firefox does support Adobe Flash. Your system details show that you have it installed - in Firefox it's called 'Shockwave Flash' and you'll find it in the 3-bar menu (or Tools) => Add-ons => Extensions. (make sure to set it to 'Always Activate').

Another user says that the message they're getting is : "Recent versions of Firefox do not support Adobe Flash with authenticated video streams. Please us another browser. " You don't mention 'Adobe Flash' ....... are you maybe getting the same message ? Firefox ''does'' support Adobe Flash. Your system details show that you have it installed - in Firefox it's called 'Shockwave Flash' and you'll find it in the 3-bar menu (or Tools) => Add-ons => Extensions. (make sure to set it to 'Always Activate').

Question owner

Yes the message did include the " adobe flash " words

 I checks and Shockwave is set to " always activate" on my system

in the Golf Channel FAQ 's    it asked "  web browser must support  HTML Media Source Ectensions"
 Does  Firefox  support that ??
Yes the message did include the " adobe flash " words I checks and Shockwave is set to " always activate" on my system in the Golf Channel FAQ 's it asked " web browser must support HTML Media Source Ectensions" Does Firefox support that ??
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

Would you please look at this article :

https://developer.mozilla.org/en-US/docs/Web/API/Media_Source_Extensions_API

And you can check here : https://html5test.com/

Would you please look at this article : https://developer.mozilla.org/en-US/docs/Web/API/Media_Source_Extensions_API And you can check here : https://html5test.com/

Question owner

i am not computer savvy so those articles are Greek to me

  Back to Basics
 I can view and stream  it on  Internet Explorer   Why does it not work on Mozilla Firefox  ??  It worked fine up to  2 days ago
i am not computer savvy so those articles are Greek to me Back to Basics I can view and stream it on Internet Explorer Why does it not work on Mozilla Firefox ?? It worked fine up to 2 days ago
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

Would you please not start your lines with a space - it makes your posts very hard to read ......

Would you please not start your lines with a space - it makes your posts very hard to read ......
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

kps1 said

I can view and stream it on Internet Explorer

That's remarkable, cause in these FAQ's it says :

"GolfChannel.com streaming is not available on Internet Explorer due to HTML5 restrictions. Please use one of the browsers listed above instead. "

https://www.golfchannel.com/live-stream-faqs/

''kps1 [[#answer-1146054|said]]'' <blockquote> I can view and stream it on Internet Explorer </blockquote> That's remarkable, cause in these FAQ's it says : "''GolfChannel.com streaming is not available on Internet Explorer due to HTML5 restrictions. Please use one of the browsers listed above instead.'' " https://www.golfchannel.com/live-stream-faqs/

Question owner

as i said , i am not computer literate -- just know that it currently works on Internet Explorer and does not on Firefox  ??

as i said , i am not computer literate -- just know that it currently works on Internet Explorer and does not on Firefox ??
user633449 1539 solutions 10745 answers

This definitely seems like an issue with the website not using proper web standards. Can you contact their customer service and complain? Definitely tell them you'd appreciate them using proper web standards to ensure the site works with all browsers.

This definitely seems like an issue with the website not using proper web standards. Can you contact their customer service and complain? Definitely tell them you'd appreciate them using proper web standards to ensure the site works with all browsers.
McCoy
  • Top 10 Contributor
579 solutions 5434 answers

I just sent a long message to NBC Sports Group - their assumption about Firefox not supporting Adobe Flash may be based on the fact that NPAPI based plugins are no longer supported. Told them that Adobe Flash is an exception, and gave them articles to read .....


Also see other posts in this thread :

https://support.mozilla.org/en-US/questions/1230783

I just sent a long message to NBC Sports Group - their assumption about Firefox not supporting Adobe Flash may be based on the fact that NPAPI based plugins are no longer supported. Told them that Adobe Flash is an exception, and gave them articles to read ..... ---------------------------------------------------------------------------------------------------------- Also see other posts in this thread : https://support.mozilla.org/en-US/questions/1230783

Modified by McCoy