Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Firefox 3.6.13 and I know that it needs updating but whenver I try it seems to go nowhere. Just keeps trying to update but never does. I have an iMac G5 with OS X 10.4.11. Can you help?

  • 2 replies
  • 12 have this problem
  • 11 views
  • Last reply by ideato

more options

What more can I say? I am told that I need to update and when I try nothing happens. It keeps trying and trying. This has happened many times and I just give up on trying to update like it says I need.

What more can I say? I am told that I need to update and when I try nothing happens. It keeps trying and trying. This has happened many times and I just give up on trying to update like it says I need.

All Replies (2)

more options

Hy Maryann,

Are you trying to use the built in update feature?

If that isn't working, you could also try going to http://www.mozilla.org/en-US/firefox/new/

  1. Download the full installer for 8.0.1 to your desktop.
  2. Close Firefox. Be sure that it isn't still running in the background.
  3. Run the installer and re-open Firefox.

Hopefully this helps!

more options

Do not download and try to install the newest 8.0.x

see Firefox 8 System Requirements

Firefox 4 versions and later do not run on a PowerPC Mac(that you have) and require at least OS X 10.5 and an Intel Mac.

latest supported version for your os is 3.6.24 you can download from here:

http://www.mozilla.org/en-US/firefox/all-older.html

see Firefox 3.6 System Requirements

For older Macs that aren't supported in Firefox 4+ versions if you like try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8

http://www.floodgap.com/software/tenfourfox/

http://tenfourfox.blogspot.com/

https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Modified by ideato