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Firefox does not respond when trying to buy tickets to events

  • 2 replies
  • 1 has this problem
  • 39 views
  • Last reply by cor-el

Mock
Mock
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Tried to buy tickets to events on several different websites. When I hit the "buy tickets" button Firefox does not respond at all. I had to use a different browser which had no problems. 

 What could be causing this?
Tried to buy tickets to events on several different websites. When I hit the "buy tickets" button Firefox does not respond at all. I had to use a different browser which had no problems. What could be causing this?

Chosen solution

Note that if you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

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All Replies (2)

McCoy
McCoy
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Mock said

What could be causing this?

Let's try Firefox in Safe Mode, to see if maybe one of your extensions could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Does that make any difference  ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Note that if you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.