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Flash Display

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When I used Firefox 60 and 60.0.1 It had some flash games images distorted and would have a line going across the screen. Site with loading and display issues from title image, to load circle, and in game items.

When I used Firefox 60 and 60.0.1 It had some flash games images distorted and would have a line going across the screen. Site with loading and display issues from title image, to load circle, and in game items.

Modified by jchris1_2000

Chosen solution

As a test for 60.0.2 (not Nightly), can you try this?

  1. In the address bar, type about:config, press Enter and accept the warning/risk.
  2. In the Search field, type webgl.angle.force-warp or a part of it.
  3. Double-click the line to set this preference’s value to true (it should currently be false and not displayed in bold).
  4. Restart Firefox and see if the issue still occurs.

Also, What’s the name or URL of the game?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

Pkshadow 1069 solutions 14836 answers

Please edit out that URL please as this is a all user family forum.

Please edit out that URL please as this is a all user family forum.
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Pkshadow 1069 solutions 14836 answers

Hi, So what browser are you going to be using 59, 60, 60.0.1 By going down and asking for help you have now limited what can help you with as the issue is no longer there. Ask for help when the problem is there please.

Up date your unknown video card drivers or reinstall them please as corrupted drivers cause a wide range of issues.

Hi, So what browser are you going to be using 59, 60, 60.0.1 By going down and asking for help you have now limited what can help you with as the issue is no longer there. Ask for help when the problem is there please. Up date your unknown video card drivers or reinstall them please as corrupted drivers cause a wide range of issues.
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cor-el
  • Top 10 Contributor
  • Moderator
16606 solutions 149960 answers

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make the change effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can try to disable hardware acceleration in Firefox. *Options/Preferences -> General: Performance<br>remove checkmark: [ ] "Use recommended performance settings"<br>remove checkmark: [ ] "Use hardware acceleration when available" *https://support.mozilla.org/en-US/kb/performance-settings Close and restart Firefox after modifying the setting to make the change effective. *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
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Question owner

Would like to use the latest update if the display works for everything as 59.0.2 has no display issue. Also edited out the link as nobody looks to see if they get it to. removed check mark: [ ] "Use recommended performance settings" removed check mark: [ ] "Use hardware acceleration when available" Restarted and no graphic update for Intel® G41 Express Chipset Driver Version 8.15.10.2302 Driver Date 2/11/2011 Availability Running at full power Status This device is working properly. Location PCI bus 0, device 2, function 0 When I went to load 2 sites with the issue it looks like the objects in question were trying to load vertically and horizontally at the same time causing the items to then be blurry

Would like to use the latest update if the display works for everything as 59.0.2 has no display issue. Also edited out the link as nobody looks to see if they get it to. removed check mark: [ ] "Use recommended performance settings" removed check mark: [ ] "Use hardware acceleration when available" Restarted and no graphic update for Intel® G41 Express Chipset Driver Version 8.15.10.2302 Driver Date 2/11/2011 Availability Running at full power Status This device is working properly. Location PCI bus 0, device 2, function 0 When I went to load 2 sites with the issue it looks like the objects in question were trying to load vertically and horizontally at the same time causing the items to then be blurry

Modified by jchris1_2000

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Question owner

I refreshed and ran in safe mode 1 site needs webgl to load another site would not load.

Going to 60.0.1 to try these and then back to 59.0.2 where the display is still not working in case that wasn't clear.

I refreshed and ran in safe mode 1 site needs webgl to load another site would not load. Going to 60.0.1 to try these and then back to 59.0.2 where the display is still not working in case that wasn't clear.

Modified by jchris1_2000

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Question owner

I went through the documents and even removed and installed Firefox again and same issue. Java and Flash are up to date and even with addons or extensions enabled the games load fine in the previous version. No error messages or warnings are occurring. I am left with the problem resulting from a bug in the current version to 60.

I went through the documents and even removed and installed Firefox again and same issue. Java and Flash are up to date and even with addons or extensions enabled the games load fine in the previous version. No error messages or warnings are occurring. I am left with the problem resulting from a bug in the current version to 60.
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Pkshadow 1069 solutions 14836 answers

No modern browser uses Java any longer. Java Script is handled by the browser.

Please try from a dos command prompt right clicked to run as Administrator SFC /SCANNOW ( SFC<space>/SCANNOW ) reboot when finished.

No modern browser uses Java any longer. Java Script is handled by the browser. Please try from a dos command prompt right clicked to run as Administrator SFC /SCANNOW ( SFC<space>/SCANNOW ) reboot when finished.
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Question owner

I took a screenshot that shows a good idea of what's happening https://screenshots.firefox.com/4LWJGeJJm1fsFp1a/www.nutaku.net sfc found no integrity violations.

I took a screenshot that shows a good idea of what's happening https://screenshots.firefox.com/4LWJGeJJm1fsFp1a/www.nutaku.net sfc found no integrity violations.
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Pkshadow 1069 solutions 14836 answers

Hi, I think you are starting to run above your weight is the problem as that Video Chip set was designed for Win XP

Unless you have inspected that page code with the Element Inspector or by viewing the source code. It looks more like video graphics tearing. Which means the that you have corrupted drivers or the chip can not do any better than it is doing.

Please run below and remove all of Flash. https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Reinstall : Flash Player Version: 29.0.0.171 Current Version

Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Have this inspect your Video Chip Drivers for something :

Move to the the Extended Support Release : Firefox ESR does not come with the latest features but it has the latest security and stability fixes.

Turn back on Hardware Acceleration Support

Optimize Windows 7

Pay attention to Change the size of virtual memory : System - -> Advanced System Settings --> System Properties - -> Advanced Tab - -> Change Virtual Memory - -> Custom Size - -> ENTER Recommended MAX Size in both MIN and MAX boxes - -> Set - -> Apply-- > Reboot

Scan with https://www.malwarebytes.com/adwcleaner/

So if does not happen on any other site it maybe the site that is causing the issue for your older system and it is time to move on from it.

Report back on all of the above please.

Hi, I think you are starting to run above your weight is the problem as that Video Chip set was designed for Win XP Unless you have inspected that page code with the Element Inspector or by viewing the source code. It looks more like video graphics tearing. Which means the that you have corrupted drivers or the chip can not do any better than it is doing. Please run below and remove all of Flash. https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Reinstall : Flash Player Version: 29.0.0.171 Current Version *https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Have this inspect your Video Chip Drivers for something : *https://www.intel.com/content/www/us/en/support/detect.html Move to the the Extended Support Release : Firefox ESR does not come with the latest features but it has the latest security and stability fixes. *https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr Turn back on Hardware Acceleration Support Optimize Windows 7 *https://support.microsoft.com/en-ca/help/15055/windows-7-optimize-windows-better-performance Pay attention to Change the size of virtual memory : System - -> Advanced System Settings --> System Properties - -> Advanced Tab - -> Change Virtual Memory - -> Custom Size - -> ENTER Recommended MAX Size in both MIN and MAX boxes - -> Set - -> Apply-- > Reboot *https://www.techrepublic.com/blog/10-things/10-ways-to-speed-up-windows-7/ *https://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html Scan with https://www.malwarebytes.com/adwcleaner/ So if does not happen on any other site it maybe the site that is causing the issue for your older system and it is time to move on from it. Report back on all of the above please.
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Question owner

Removed and reinstalled flash also got the Firefox 64bit version inspect your Video Chip Drivers installed ESR version Hardware Acceleration Support on again had performance set Changed the size of virtual memory followed documents ran the adw ran spybot and malwarebytes antivirus and defrag

still have the issue with new version 60.0.1 if it's a graphic chip or site issue then why does it still work fine in previous Firefox 59.0.2?

Removed and reinstalled flash also got the Firefox 64bit version inspect your Video Chip Drivers installed ESR version Hardware Acceleration Support on again had performance set Changed the size of virtual memory followed documents ran the adw ran spybot and malwarebytes antivirus and defrag still have the issue with new version 60.0.1 if it's a graphic chip or site issue then why does it still work fine in previous Firefox 59.0.2?

Modified by jchris1_2000

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Question owner

It is not just that site but other sites I was mentioning got flagged for bad words or adult content

It is not just that site but other sites I was mentioning got flagged for bad words or adult content
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Pkshadow 1069 solutions 14836 answers
if it's a graphic chip or site issue then why does it still work fine in previous Firefox 59.0.2?

There was code change in version 60 https://www.mozilla.org/en-US/firefox/60.0/releasenotes/ Which some add-ons and usserChrome were affected.

As to why effects you. Well will go back to the chip was designed for XP and you are now pushing your limit. Move to the Extended Support Release as suggested earlier : https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr

Did you use this to check if there was any drivers for you  ??? https://www.intel.com/content/www/us/en/support/detect.html

<blockquote> if it's a graphic chip or site issue then why does it still work fine in previous Firefox 59.0.2?</blockquote> There was code change in version 60 https://www.mozilla.org/en-US/firefox/60.0/releasenotes/ Which some add-ons and usserChrome were affected. As to why effects you. Well will go back to the chip was designed for XP and you are now pushing your limit. Move to the Extended Support Release as suggested earlier : https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr Did you use this to check if there was any drivers for you ??? https://www.intel.com/content/www/us/en/support/detect.html

Modified by Pkshadow

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Question owner

I already installed the ESR before the update for 60.0.2 and have the Intel drivers installed with no updates. It seems version 59 is the last releases I can use without errors. The chip came with windows vista installed before upgrading to windows 7 and the drivers to install were on the Intel CD

I already installed the ESR before the update for 60.0.2 and have the Intel drivers installed with no updates. It seems version 59 is the last releases I can use without errors. The chip came with windows vista installed before upgrading to windows 7 and the drivers to install were on the Intel CD
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Tonnes
  • Locale Leader
246 solutions 1454 answers

Try installing the 8.15.10.2993 version found at Intel - be sure to select Win 7 64-bit, and select the .2869 version to find it (see the yellow top bar), or use that one. Note that you may need to disable hardware acceleration in Firefox anyway to prevent certain issues for this chipset (albeit other ones than yours).

Are you sure your issue occurs for Flash games only, or also non-Flash (as you wrote you need WebGL)?

If the issue occurs for non-Flash games too, I’d also be interested in this bug that started to occur in FF 60 and was just closed as WFM as it is no longer reproducable, but which affected at least one game until the game itself got updated.

Please report back about improvements as well as thoughts on the bug.

Try installing the 8.15.10.2993 version found [https://downloadcenter.intel.com/product/81517 at Intel] - be sure to select Win 7 64-bit, and select the .2869 version to find it (see the yellow top bar), or use that one. Note that you may need to disable hardware acceleration in Firefox anyway to prevent certain issues for this chipset (albeit other ones than yours). Are you sure your issue occurs for Flash games only, or also non-Flash (as you wrote you need WebGL)? If the issue occurs for non-Flash games too, I’d also be interested in [https://bugzilla.mozilla.org/show_bug.cgi?id=1443181 this bug] that started to occur in FF 60 and was just closed as WFM as it is no longer reproducable, but which affected at least one game until the game itself got updated. Please report back about improvements as well as thoughts on the bug.
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FredMcD
  • Top 10 Contributor
3735 solutions 51331 answers

Note: Flash Player has just updated.

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 30.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Note: Flash Player has just updated. '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 30.0.0.113 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
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Question owner

"Try installing the 8.15.10.2993 version found at Intel - be sure to select Win 7 64-bit, and select the .2869" minimum requirements not met Some of the game sites run on webgl Installed active x plugin and not in list on restart, it does show under windows installed programs installed flash 30 latest video driver installed. I forgot about nightly and bugzilla as I used it before, that does seem to be the same issue though even if just 1 app.

"Try installing the 8.15.10.2993 version found at Intel - be sure to select Win 7 64-bit, and select the .2869" minimum requirements not met Some of the game sites run on webgl Installed active x plugin and not in list on restart, it does show under windows installed programs installed flash 30 latest video driver installed. I forgot about nightly and bugzilla as I used it before, that does seem to be the same issue though even if just 1 app.

Modified by jchris1_2000

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Tonnes
  • Locale Leader
246 solutions 1454 answers

So, you installed the 8.15.10.2869 or 8.15.10.2993 driver and the issue persists? What’s with the minimum requirements?

Even 1 game with issues would be enough, as long as it’s not a Flash game so be sure of that. Can you post a screenshot of your issue?

In order to be sure it starts in Firefox 60 and possibly after updating the driver, you can also revert to version 59, test, and then reinstall 60. You won’t lose any settings - be sure to set Firefox to not update automatically before downgrading.

So, you installed the 8.15.10.2869 or 8.15.10.2993 driver and the issue persists? What’s with the minimum requirements? Even 1 game with issues would be enough, as long as it’s not a Flash game so be sure of that. Can you [[How do I create a screenshot of my problem?|post a screenshot]] of your issue? In order to be sure it starts in Firefox 60 and possibly after updating the driver, you can also [[Install an older version of Firefox|revert to version 59]], test, and then reinstall 60. You won’t lose any settings - be sure to set Firefox to not update automatically before downgrading.
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Question owner

I tried to install 8.15.10.2993 running install 15.17.19.64.2869 (8.15.10.2869) for Windows 7* restarted and still having the issue

I tried to install 8.15.10.2993 running install 15.17.19.64.2869 (8.15.10.2869) for Windows 7* restarted and still having the issue

Modified by jchris1_2000

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Question owner

went back to 59.0.3 and it still works updated to 60.0.2 esr and trouble continues

went back to 59.0.3 and it still works updated to 60.0.2 esr and trouble continues
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Pkshadow 1069 solutions 14836 answers

jchris1_2000 said

went back to 59.0.3 and it still works updated to 60.0.2 esr and trouble continues

Should see if can run version 57.0.4 ; see release notes as to why. https://www.mozilla.org/en-US/firefox/releases/

''jchris1_2000 [[#answer-1120779|said]]'' <blockquote> went back to 59.0.3 and it still works updated to 60.0.2 esr and trouble continues </blockquote> Should see if can run version 57.0.4 ; see release notes as to why. https://www.mozilla.org/en-US/firefox/releases/
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