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Cannot get our hughes net email to open up on line using firefox. It will open up using chrome but we try to always use firefox.

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Within the last week we have not been able to open our email up "online". We can open it up but always have to switch to the Standard Html Version. This always opens our email offline. Working offline will not allow us to send emails. We have been able to open it up online in Chrome but our choice of search engines is Firefox.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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cpotts said

We have been able to open it up online in Chrome but our choice of search engines is Firefox.

Firefox is a web browser (as is Google Chrome), not a "search engine".

Google and Bing are search engines.