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firefox wont load flash content when using run this program as an administrator

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Firefox 59.0 (64-bit) Adobe Flash debugger installed Windows 10 Enterprise running as Administrator

If I run a website containing flash information, the information will not load when I launch Firefox running as an administrator

With Flash Player installed for Firefox, you can go to this URL and a container on this page is flash. https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

You just see an empty space where the flash content should display, there is no Allow or Flash icons in the URL bar either.

Firefox 59.0 (64-bit) Adobe Flash debugger installed Windows 10 Enterprise running as Administrator If I run a website containing flash information, the information will not load when I launch Firefox running as an administrator With Flash Player installed for Firefox, you can go to this URL and a container on this page is flash. https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html You just see an empty space where the flash content should display, there is no Allow or Flash icons in the URL bar either.

Modified by tfaron

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4259 solutions 59635 answers

Please provide public link(s) (no password) that we can check out. No Personal Information Please !

Also, tell us how to get to the webpage in question.

Please provide public link(s) (no password) that we can check out. '''No Personal Information Please ! ''' Also, tell us how to get to the webpage in question.

Question owner

I am testing using VMWare Web Client, which is not a public URL, that is how I am seeing the issue.

I think it can also be reproduced by the following: Firefox and Adobe debug flash player installed Set Firefox to 'run this program as an administrator' in Compatibility tab open firefox enter the following URL: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

The page loads but flash content under "Global Storage Settings Panel' doesn't load

I am doing this with the default Administrator account in Windows 10

I am testing using VMWare Web Client, which is not a public URL, that is how I am seeing the issue. I think it can also be reproduced by the following: Firefox and Adobe debug flash player installed Set Firefox to 'run this program as an administrator' in Compatibility tab open firefox enter the following URL: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html The page loads but flash content under "Global Storage Settings Panel' doesn't load I am doing this with the default Administrator account in Windows 10
FredMcD
  • Top 10 Contributor
4259 solutions 59635 answers

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

It looks like Safe Mode disables the Flash Player in Firefox, so in that case it prompts me to install it to see the content.

I have the flash player installed already but it looks like it doesn't get loaded as I don't even see the block\allow icon in the url bar

It looks like Safe Mode disables the Flash Player in Firefox, so in that case it prompts me to install it to see the content. I have the flash player installed already but it looks like it doesn't get loaded as I don't even see the block\allow icon in the url bar
FredMcD
  • Top 10 Contributor
4259 solutions 59635 answers

Interesting. Firefox Safe Mode Deactivates add-ons temporary. But flash is a plugin and would not be affected.

Let's remove, then reinstall flash.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Interesting. Firefox Safe Mode Deactivates add-ons temporary. But flash is a plugin and would not be affected. Let's remove, then reinstall flash. Flash: Grab the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version 29.0.0.113''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only>

Question owner

Still the same issue.

Once thing I have noticed is I am logged into Windows 10 as the default administrator account.

If i create a 2nd administrator account, and run Firefox as an administrator I don't seem to have any issues.

I am trying to figure out the issue as switching to a new account will require me to change a number of things in my test framework as things are hardcoded to a default account.

I have the same setup on Windows 7, running as the Administrator and I don't face any issues.

Still the same issue. Once thing I have noticed is I am logged into Windows 10 as the default administrator account. If i create a 2nd administrator account, and run Firefox as an administrator I don't seem to have any issues. I am trying to figure out the issue as switching to a new account will require me to change a number of things in my test framework as things are hardcoded to a default account. I have the same setup on Windows 7, running as the Administrator and I don't face any issues.