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dont know my user name and password--didnot recieve your message

Posted

trying to get Mozilla Firefox as default browser. I don't know what user name and password that I have if any to use. I sent my e-mail address but I didn't receive your message.

trying to get Mozilla Firefox as default browser. I don't know what user name and password that I have if any to use. I sent my e-mail address but I didn't receive your message.

Modified by Moses

Chosen solution

Hi LomaKumpeMartin, you do not need to log on to Firefox to use it for web browsing. You only need to create and log into a Firefox Account to use optional services like Sync. More info: Access Mozilla Services with Firefox Account.

Oddly, your Firefox reported itself to be version 39, which is a few years old now. Do you think that information is correct?? These are the supported versions of Firefox:

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.20
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • VLC media player Web Plugin

Application

  • Firefox 39.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • Support URL: https://support.mozilla.org/1/firefox/39.0/WINNT/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2abf103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.962
  • driverDate: 5-19-2016
  • driverDate2:
  • driverVersion: 9.17.10.4459
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d 1.1', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8801 solutions 71984 answers

Chosen Solution

Hi LomaKumpeMartin, you do not need to log on to Firefox to use it for web browsing. You only need to create and log into a Firefox Account to use optional services like Sync. More info: Access Mozilla Services with Firefox Account.

Oddly, your Firefox reported itself to be version 39, which is a few years old now. Do you think that information is correct?? These are the supported versions of Firefox:

Hi LomaKumpeMartin, you do not need to log on to Firefox to use it for web browsing. You only need to create and log into a Firefox Account to use optional services like Sync. More info: [[Access Mozilla Services with Firefox Accounts]]. Oddly, your Firefox reported itself to be version 39, which is a few years old now. Do you think that information is correct?? These are the supported versions of Firefox: * Current stable release: Firefox 58 ([https://www.mozilla.org/firefox/all/ Installers]) * Extended Support Release of Firefox 52 (see: [[Switch to Firefox Extended Support Release (ESR) for personal use]])