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www.vtechphones.com - Connection failed Error code 8 The proxy failed to connect to the web server, due to TCP connection rejection (TCP Reset). 2018-02-25 1

Posted

What does this mean? I've never connected to a proxy service.

What does this mean? I've never connected to a proxy service.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59401 answers

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced, ''' Select '''Network. ''' [56+] Type '''about:preferences#general'''<enter> in the address bar. Look for '''Network. ''' +++++++++++++++++++++ Look for '''Configure How Firefox Connects''' and press the '''Settings''' button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try '''No Proxy. ''' If there is a problem, then try '''System Proxy. '''

Question owner

The Vtech website mentioned that I have a proxy server, which I don't. How do I get rid of it? Is it a hacker??

The Vtech website mentioned that I have a proxy server, which I don't. How do I get rid of it? Is it a hacker??
FredMcD
  • Top 10 Contributor
4246 solutions 59401 answers

I got the same error. I called for more help. This may be a problem with the website.

I got the same error. I called for more help. This may be a problem with the website.
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157940 answers

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems