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page is not contained on screen, no way to scroll or to see edges of screen...how do I make the screen contents fit the screen space ?

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Screen contents extend beyond the edges of the screen; reading email, for instance, I can see only sender and subject, not whether anything is attached to the email (to the right) or which email box I am in (to the left)

Microsoft 10

Screen contents extend beyond the edges of the screen; reading email, for instance, I can see only sender and subject, not whether anything is attached to the email (to the right) or which email box I am in (to the left) Microsoft 10

Chosen solution

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5192 solutions 38376 answers

Please provide a screenshot of what you are seeing. I wonder if you are opening those emails in the full width of the screen; or if you have the menu listing all the received emails in the left sidebar.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

Please provide a screenshot of what you are seeing. ''I wonder if you are opening those emails in the full width of the screen; or if you have the menu listing all the received emails in the left sidebar.'' See this support article. [https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem How do I create a screenshot of my problem?] It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB. Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.
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cor-el
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15983 solutions 144454 answers

Chosen Solution

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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