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gmail signout pop-up does not appear in fire fox ( Both normal and safe modes).Not able to logout from gmail

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  • Last reply by Mkll

gurubrahmachari
gurubrahmachari
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Not able to logout from gmail as gmail signout pop-up does not appear in fire fox . Tried in both normal and safe modes of firefox.My PC firefox version is Firefoc quantum 58.0.1(64bit).Please provide some solution

Not able to logout from gmail as gmail signout pop-up does not appear in fire fox . Tried in both normal and safe modes of firefox.My PC firefox version is Firefoc quantum 58.0.1(64bit).Please provide some solution

All Replies (1)

Mkll
Mkll
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.