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New tab have no cog wheel or sites. Already tried reset, and removed legacy add-on

  • 4 replies
  • 1 has this problem
  • Last reply by GTomR

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After update to Version 57, No cogwheel, no web sites just blank squares. See attached Tried Reset (refresh), safe mode, and removal of legacy add-ons. Any suggestions?

Attached screenshots

All Replies (4)

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Please try refreshing Firefox. This will get rid of all extensions and their data. If it doesn't help, try creating a new Firefox profile. Not only extensions, but all user data will be gone with this method, though you are able to switch between profiles, so not really gone. See here for more information about profiles.

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I already tried a refresh. That didn't work. New Profile didn't work either. Next idea? Are there settings in about:config I should check?

Modified by GTomR

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Try to disable the new Activity Stream design and revert to the earlier design by setting this pref to false on the about:config page.

  • browser.newtabpage.activity-stream.enabled
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Setting browser.newtabpage.activity-stream.enabled to false got the cog wheel and the web sites to display. So I can get the earlier design to work. Do I just stick to the old design or is there a way to repair and get the new design to work properly?