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Why can't I access Worldwinner games after your upgrade. Really Really geting annoyed. Keeps telling me it's not responding!!!!!

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by annoyedkiwi

I play world winner games and since the upgrade firefox keeps saying it's not responding. I am getting so over it if you don't fix the problem I will be dumping firefox. Why shouldn't I? You made the changes, I'm not technology minded so I don't even know where to start, it should have been tested. It's the only site I can't access so getting really ........off.

I play world winner games and since the upgrade firefox keeps saying it's not responding. I am getting so over it if you don't fix the problem I will be dumping firefox. Why shouldn't I? You made the changes, I'm not technology minded so I don't even know where to start, it should have been tested. It's the only site I can't access so getting really ........off.

Chosen solution

That is a bit extreme. Firefox Support Volunteers will try to help you but only if you wish help.

See if you can find a update for your Video Card Drivers, I see 1 error https://www.intel.com/content/www/us/en/support/detect.html reinstall if you can not.

You have this Nielsen NetSight 4.0.5 ({75148987-0f86-477f-963f-d0b98644cf08}) installed as a Extension. Did you install this...if not :

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Empty your cache and clear the cookies for that site and any you think are associated to it.

If new drivers and empty cookies do not work please try : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

Please let us know if this solved your issue or if need further assistance.

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All Replies (3)

Chosen Solution

That is a bit extreme. Firefox Support Volunteers will try to help you but only if you wish help.

See if you can find a update for your Video Card Drivers, I see 1 error https://www.intel.com/content/www/us/en/support/detect.html reinstall if you can not.

You have this Nielsen NetSight 4.0.5 ({75148987-0f86-477f-963f-d0b98644cf08}) installed as a Extension. Did you install this...if not :

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Empty your cache and clear the cookies for that site and any you think are associated to it.

If new drivers and empty cookies do not work please try : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

Please let us know if this solved your issue or if need further assistance.

I did say I wasn't tech minded so you lost me at the first paragraph. I will get my local techs to do it for me. Neilsen is supposed to be there.

Not sure what I did but the problem is now fixed. Thank you for your help.