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My firefox keeps crashing all the time and i cant find out why

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  • 1 has this problem
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  • Last reply by FredMcD

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Firefox crashes completly randomly and i have turned of Hardware acceleration and still keeps crashing randomly. Here are some crashes. Any ideas?

bp-0cf65d61-8bea-4cc7-9341-c5ac50171127 2017-11-27 21:21 e99e6591-f5e0-4b1c-86bc-0cf114335bf5 2017-11-27 21:13 3421e21c-371c-469e-a66e-811f402ddf1c 2017-11-27 21:12 b33f7cbb-aac9-4043-8016-a8bdfaaa49ba 2017-11-27 21:01

All Replies (7)

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Product Firefox Release Channel release Version 57.0 Build ID 20171112125346 OS Windows 10 OS Version 10.0.16299

bp-0cf65d61-8bea-4cc7-9341-c5ac50171127 Signature: TraversalTracer::onChild

This is for Sumo's Related Bugs 1357414 RESOLVED DUPLICATE Crash in TraversalTracer::onChild

1310926 NEW --- Crash in TraversalTracer::onChild


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Here are some couple of errors. I will try safe mode so far so good:)

bp-29bca889-840f-437d-855e-ed93b0171128 bp-bac28a71-dac1-40d3-80e4-239700171128 bp-89abab63-69af-484c-ba3d-a48880171128 bp-63664547-b31e-4257-8069-c8ecf0171128 bp-c22fbf5b-ca5a-4079-8d83-92efa0171128 bp-3260d0b0-0428-4df2-92f1-563ea0171128 bp-7cf3c174-78d7-4a63-b938-b93b10171128 bp-57657457-0e6e-40b0-a0d1-7f0470171128 bp-0cf65d61-8bea-4cc7-9341-c5ac50171127 bp-0c212a1d-b32b-4374-b2c8-dc9031171127 bp-6fd25e09-bcd8-4448-a730-ad97b1171127 bp-8daa31f3-9d84-4c47-be3e-ee4c41171125 bp-c118632d-93bc-4aec-89a8-8a69f1171125

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bp-29bca889-840f-437d-855e-ed93b0171128 Signature: nvwgf2umx.dll | RtlpWaitOnCriticalSection | nvwgf2umx.dll

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager ++++++++++++++++++++++++++++++++++++ bp-bac28a71-dac1-40d3-80e4-239700171128 Signature: js::jit::RegisterAllocator::init

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager ++++++++++++++++++++++++++++++++++++ bp-89abab63-69af-484c-ba3d-a48880171128 Signature: js::jit::ICTypeMonitor_Fallback::addMonitorStubForValue

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager ++++++++++++++++++++++++++++++++++++ bp-63664547-b31e-4257-8069-c8ecf0171128 Signature: js::TypeSet::GetValueType

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1420252 NEW --- Intermittent devtools/client/netmonitor/test/browser_net_autoscroll.js | application crashed [@ js::TypeSet::GetValueType]

1397009 RESOLVED INCOMPLETE Intermittent devtools/client/netmonitor/test/browser_net_accessibility-02.js | application crashed [@ js::TypeSet::GetValueType]

1279853 RESOLVED WORKSFORME Crash in js::TypeSet::GetValueType

1199952 RESOLVED FIXED Crash [@ js::TypeSet::GetValueType] with Debugger


Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

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Verification 100% complete Windows Resource Protection did not find any integrity violations.

and sfcdetails file has this all over : 2017-11-28 20:10:49, Info CSI 00004af1 [SR] Verifying 100 components 2017-11-28 20:10:49, Info CSI 00004af2 [SR] Beginning Verify and Repair transaction 2017-11-28 20:10:51, Info CSI 00004b57 [SR] Verify complete

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my windows is reinstalled just recently

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia