
Updated to Firefox57 and now laptop keyboar backlight doesn't work
The keyboard backlight on my Dell laptop running Windows 10 doesn't work since I installed Firefox 57 and RoboForm. Before going through the painful process of shipping my laptop back to Dell, just wanted to see if anyone has had a similar experience. Noticed some support tickets with weird results involving password software, keyboards, and Firefox 57 update. Thanks in advance.
Chosen solution
Just to close the loop on this, I found a reference to a setting for the keyboard backlight: C:\Program Files\Dell\QuickSet\BacklitKB It was turned OFF for whatever reason. I turned it back ON and now it works. I'm hoping this will help someone else with the same problem.
P.S. Dell Support line didn't even mention this and wanted me to send my laptop back to them and be without if for 10-12 business days!
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Firefox does not access keyboard backlight in anyway.
Chosen Solution
Just to close the loop on this, I found a reference to a setting for the keyboard backlight: C:\Program Files\Dell\QuickSet\BacklitKB It was turned OFF for whatever reason. I turned it back ON and now it works. I'm hoping this will help someone else with the same problem.
P.S. Dell Support line didn't even mention this and wanted me to send my laptop back to them and be without if for 10-12 business days!