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The last update, 57.0, broke my browser, it is now impossible to use for more than 10 seconds without it not responding.

Posted

I have updated my browser to 57.0 and when I launch it, it immediately uses 4 Gb of ram. After opening 1 or 2 tabs, it gets slower and slower and eventually stops reponding after a few seconds, forcing me to end the task. I use a few add-ons: Dashlane, New tab tools, uBlock origin, Disconnect, Dashlane, Internet Download Manager. Than you for reading this, i hope there is a solution.

I have updated my browser to 57.0 and when I launch it, it immediately uses 4 Gb of ram. After opening 1 or 2 tabs, it gets slower and slower and eventually stops reponding after a few seconds, forcing me to end the task. I use a few add-ons: Dashlane, New tab tools, uBlock origin, Disconnect, Dashlane, Internet Download Manager. Than you for reading this, i hope there is a solution.

Chosen solution

That was supposed to be fixed. I use 1,155MB's with 9 tabs at the moment.

Since this was a update how about this : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Your video card drivers are not old driverDate: 6-7-2017 but wonder why it is not updating or are you ignoring it when says there is a update for your NVIDIA GeForce GTX 1070 (is a gaming card). Should always keep drivers up to date these days. https://www.geforce.com/drivers fyi : Firefox looks at the HTML and CSS and the engine renders it into CSS and displays it as pixels.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 5

Additional System Details

Application

  • Firefox 57.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
  • Support URL: https://support.mozilla.org/1/firefox/57.0/WINNT/fr/

Extensions

  • Alldebrid extension 8.1.4 (alldebrid@alldebrid.com) (Inactive)
  • Dashlane 5.5.2 (jetpack-extension@dashlane.com) (Inactive)
  • Disconnect 5.18.21 (2.0@disconnect.me) (Inactive)
  • Greasemonkey 4.0 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inactive)
  • IDM Integration Module 6.29.2 (mozilla_cc3@internetdownloadmanager.com) (Inactive)
  • McAfee WebAdvisor 6.0.0.118 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92}) (Inactive)
  • New Tab Tools 85 (newtabtools@darktrojan.net) (Inactive)
  • uBlock Origin 1.14.18 (uBlock0@raymondhill.net) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 1070
  • adapterDescription2:
  • adapterDeviceID: 0x1be1
  • adapterDeviceID2:
  • adapterDrivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_f37a34fb6c3c65de\nvldumd.dll
  • adapterDrivers2:
  • adapterRAM: 8192
  • adapterRAM2:
  • adapterSubsysID: 18001043
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: True
  • directWriteVersion: 10.0.15063.674
  • driverDate: 6-7-2017
  • driverDate2:
  • driverVersion: 22.21.13.8253
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'blocked', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'cairo', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Vatche 0 solutions 31 answers

howiem said

"So, in effect, this is admission that FF 57 is RAM intensive." Not necessarily, as a participant on this forum (I don't work for Mozilla), I am saying that no matter how much RAM you are using, you can reduce it with the One-Tab add-on.

Thank you. I looked into the One-Tab add-on and it only works with the latest version of FF 57. I have now resorted to a downgraded version of FF. My argument: why should we go to such measures to use a new FireFox browser? On one hand we are being told not to have too many add-on's and on the other hand, an add-on might solve this issue. I am aware you don't work for Mozilla and I appreciate your inputs.

''howiem [[#answer-1056270|said]]'' <blockquote> "So, in effect, this is admission that FF 57 is RAM intensive." Not necessarily, as a participant on this forum (I don't work for Mozilla), I am saying that no matter how much RAM you are using, you can reduce it with the One-Tab add-on. </blockquote> Thank you. I looked into the One-Tab add-on and it only works with the latest version of FF 57. I have now resorted to a downgraded version of FF. My argument: why should we go to such measures to use a new FireFox browser? On one hand we are being told not to have too many add-on's and on the other hand, an add-on might solve this issue. I am aware you don't work for Mozilla and I appreciate your inputs.
howiem 2 solutions 23 answers

I could be wrong, but I doubt that there is any possibility of testing every program in every system with every possible combination, and there is absolutely no way to make everything work seamlessly on every computer when there are issues with individual computers that can affect performance,especially as computers get older. For example, some people who are using a sandbox program like Sandboxie have to change the sandbox content level to use FF57. I have ad an issue for some time that results in FF freezing or slowing a lot after a few hours use in both FF57 and earlier versions. I have found that certain browser tab tweaks in about: config boost performance, and fine tuning the Content process limit in Tools | Options helps. I do periodic searches for FF57 performance tweaks to see if the experts have found any new ways to improve performance. Now I find 57 much faster than earlier versions.

I could be wrong, but I doubt that there is any possibility of testing every program in every system with every possible combination, and there is absolutely no way to make everything work seamlessly on every computer when there are issues with individual computers that can affect performance,especially as computers get older. For example, some people who are using a sandbox program like Sandboxie have to change the sandbox content level to use FF57. I have ad an issue for some time that results in FF freezing or slowing a lot after a few hours use in both FF57 and earlier versions. I have found that certain browser tab tweaks in about: config boost performance, and fine tuning the Content process limit in Tools | Options helps. I do periodic searches for FF57 performance tweaks to see if the experts have found any new ways to improve performance. Now I find 57 much faster than earlier versions.
chrisrushlau 0 solutions 19 answers

Vatche says: "Is Mozilla now working on another update for the troublesome version 57? Dont get me wrong: I am a dedicated user of FF but can't do with all these freezes and hang-ups... Sorry Mozilla." See image of "about Waterfox" attached. Designer gives credit to Mozilla, I assume this is what open-source is all about.

Vatche says: "Is Mozilla now working on another update for the troublesome version 57? Dont get me wrong: I am a dedicated user of FF but can't do with all these freezes and hang-ups... Sorry Mozilla." See image of "about Waterfox" attached. Designer gives credit to Mozilla, I assume this is what open-source is all about.