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Hi there. I have no sound on just one website while opened in Firefox. It's absolutely fine while opened in Safari for instance. Any ideas? Thanks.

JackFloyd replied
JackFloyd

It's live score website with goal alert sound.

It's live score website with goal alert sound.

All Replies (2)

Chosen Solution

Please update your Flash to latest version released yesterday https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Then https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration as some cards use sound from drivers supplied in the install then https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

Sorted! Thanks a lot!