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Trip advisor does not display correctly in my Firefox

Firefox Site breakages
FredMcD replied 9 years ago
rosie34
rosie34

When I try to open Trip Advisor web page, all I get is text titles down the left hand side. I have tried to upload a jpg image of the screen but it is too large to upload. Also tried to insert the screen shot but this won't work either.

Can you please help as I need to access the site as have a booking with them.

Thanks

When I try to open Trip Advisor web page, all I get is text titles down the left hand side. I have tried to upload a jpg image of the screen but it is too large to upload. Also tried to insert the screen shot but this won't work either. Can you please help as I need to access the site as have a booking with them. Thanks

All Replies (1)

FredMcD
FredMcD

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?