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web page not displaying properly

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  • Last reply by Happy112

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The Phoenix Public Library web page that shows my reading history (items I have checked out) does not show the Title column, it is blank. The Title column does show in Internet Explorer and Google Chrome. A recent upgrade a few versions back must be the issue. Currently using V 55.0.2 32 bit, Windows 7.

The Phoenix Public Library web page that shows my reading history (items I have checked out) does not show the Title column, it is blank. The Title column does show in Internet Explorer and Google Chrome. A recent upgrade a few versions back must be the issue. Currently using V 55.0.2 32 bit, Windows 7.

Chosen solution

Turning off Hardware acceleration did not solve the problem, but going into safe mode did. I restarted Firefox and checked the add-ons. I disabled uBlock Origin 1.13,8 (Legacy). This solved the problem of the Title column not displaying (Phoenix Public Library - Reading History List) So, I just disable uBlock for the Library site and all is good. Thank you.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

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Chosen Solution

Turning off Hardware acceleration did not solve the problem, but going into safe mode did. I restarted Firefox and checked the add-ons. I disabled uBlock Origin 1.13,8 (Legacy). This solved the problem of the Title column not displaying (Phoenix Public Library - Reading History List) So, I just disable uBlock for the Library site and all is good. Thank you.

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@bdcolletti :

Glad your problem is solved  ! Would you be a dear and mark FredMcD's post as 'Chosen Solution'  ?

Thank you in advance  !