Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using windows 7.

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using windows 7.

All Replies (1)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?