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Cannot download files from Google Drive using Firefox

  • 3 replies
  • 34 have this problem
  • 44422 views
  • Last reply by Dino808

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Never had problem with downloading files via Firefox from Google Drive until now...instead of file download I get tab page with following url: https://doc-04-c8-docs.googleusercontent.com/docs/securesc/jom0u67oa0tfigrh4n9sea600sv1527e/s7srbc6ckut7m2fm1eeurtos8v4ecb70/1493064000000/07580902641423571478/07580902641423571478/0B1FDjJYZYLbhRTlLQmtERjVCZ2s?e=download&nonce=4ekqosb5geo8u&user=09357804788864382250&hash=t8fpbl8um4ju2acaskk56nd6e491l86b

Uploading to GD using Firefox works..MS Edge and Chrome download fine...reinstalled and refreshed Firefox..tried troubleshooting tips for download problems per Mozilla help page and community forum..no MIMEtypes folder exists in my profile folder..any suggestions?

Chosen solution

If you use extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
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All Replies (3)

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Sorry The Link You have provided above not working because of permission So Kindly Provide Some more details(IF any error message is coming then provide the Screenshot)

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Chosen Solution

If you use extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
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Mahtab: Sorry I wasn't specific but url was just a blank page..no error messages

cor-el: No add-ons or extensions installed..clearing everything using 3bar>>History>>Clear Recent History didn't help.

Cleared cache and removed cookies using 3bar>>Options and now GD downloads files.

Mahalo for your help

Modified by Dino808