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Pinterest images are visible,....i.e. Until I log in.

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  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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Pinterest images are visible,....i.e. Until I log in. I've tried M. Firefox in SafeMode on my Windows 10 Dell computer, and nothing works so far. Enabling & disabling add-ons/complementos doesn't seem to do anything. I very new to Windows 10 - this computer I am typing from is literally not even a month old. As a linguistic nerd can be, I tend to insist on installing my computer & keyboard several languages & dialects of each. Since I am so not a computer nerd by contrast, I can only vaguely suspect that Windows 10 does not like multiple languages, or that Pinterest is not compatible with Dell if all my profiles are invariably in Spanish/Catalan/whatever, as my floundering guesswork continues. All I know is that Pinterest has no problem with any pictures being visible until I log in, however baffling it is. On my old computer's set up of Windows XP with Firefox, I never had any issues w/pictures being limited at all. Now I get captions only.

Pinterest images are visible,....i.e. Until I log in. I've tried M. Firefox in SafeMode on my Windows 10 Dell computer, and nothing works so far. Enabling & disabling add-ons/complementos doesn't seem to do anything. I very new to Windows 10 - this computer I am typing from is literally not even a month old. As a linguistic nerd can be, I tend to insist on installing my computer & keyboard several languages & dialects of each. Since I am so not a computer nerd by contrast, I can only vaguely suspect that Windows 10 does not like multiple languages, or that Pinterest is not compatible with Dell if all my profiles are invariably in Spanish/Catalan/whatever, as my floundering guesswork continues. All I know is that Pinterest has no problem with any pictures being visible until I log in, however baffling it is. On my old computer's set up of Windows XP with Firefox, I never had any issues w/pictures being limited at all. Now I get captions only.

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That is very puzzling. It would be crazy for Pinterest not to work in every language.

Does anything in the general article on images not showing seem to be applicable?

Fix problems that cause images to not show


More generally...

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help? (Of course, you'll need to log in again because you cleared that particular cookie...)


If that doesn't help, could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? (More info: Diagnose Firefox issues using Troubleshoot Mode)

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You can check the Web Console (Tools > Web Developer) for error messages about blocked and unsafe and mixed content. You can check the Network Monitor to see if content is blocked or otherwise fails to load.

Use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.