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I need to use Medtronic Care Link. How can I do this?

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  • Last reply by jscher2000

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Please help. I have a Medtronic insulin pump and was advised to sign into the Care Link program. I understand that Mozilla is not allowing this program since March 2017, What can I do to use the program?

Chosen solution

Sorry for the broken link, the forum just switched platforms. Here's a corrected version of that reply:

That device requires a proprietary browser plugin. The regular release of Firefox 52 only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run proprietary plugins, Java, etc.

More information on this change and where to get the ESR version of Firefox: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows:

  • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users
  • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: How to switch from 32-bit to 64-bit Firefox)

Success?

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That device requires a proprietary browser plugin. The regular release of Firefox 52 only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run proprietary plugins, Java, etc.

More information on this change and where to get the ESR version of Firefox: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows:

  • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users
  • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: How to switch from 32-bit to 64-bit Firefox)

Success?

Modified by jscher2000

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Chosen Solution

Sorry for the broken link, the forum just switched platforms. Here's a corrected version of that reply:

That device requires a proprietary browser plugin. The regular release of Firefox 52 only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run proprietary plugins, Java, etc.

More information on this change and where to get the ESR version of Firefox: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows:

  • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users
  • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: How to switch from 32-bit to 64-bit Firefox)

Success?