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I need to use Medtronic Care Link. How can I do this?

Posted

Please help. I have a Medtronic insulin pump and was advised to sign into the Care Link program. I understand that Mozilla is not allowing this program since March 2017, What can I do to use the program?

Please help. I have a Medtronic insulin pump and was advised to sign into the Care Link program. I understand that Mozilla is not allowing this program since March 2017, What can I do to use the program?

Chosen solution

Sorry for the broken link, the forum just switched platforms. Here's a corrected version of that reply:

That device requires a proprietary browser plugin. The regular release of Firefox 52 only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run proprietary plugins, Java, etc.

More information on this change and where to get the ESR version of Firefox: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows:

  • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users
  • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: How to switch from 32-bit to 64-bit Firefox)

Success?

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 25.0 r0

Application

  • Firefox 52.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Dashlane 4.0.0 (jetpack-extension@dashlane.com)
  • Disable Prefetch 1.0 (disable-prefetch@mozilla.org)
  • DownloadManager 0.2.1 (@DownloadManager)
  • InstantRadioPlay 7.102.10.4304 (_ecMembers_@www.free.instantradioplay.com)
  • Mozilla Partner Defaults 1.0.1 (partnerdefaults@mozilla.com)
  • Multi-process staged rollout 1.12 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 530
  • adapterDescription2:
  • adapterDeviceID: 0x1912
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 10001025
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.953
  • driverDate: 10-1-2015
  • driverDate2:
  • driverVersion: 20.19.15.4300
  • driverVersion2:
  • failures: [u'[GFX1-]: LayerManager::EndTransaction skip RenderLayer().', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 1', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: (gfxWindowsPlatform) Detected device reset: 1', u'[GFX1-]: (gfxWindowsPlatform) Finished device reset.', u'[GFX1-]: LayerManager::EndTransaction skip RenderLayer().', u'[GFX1-]: (nsWindow) Detected device reset: 1', u'[GFX1-]: (nsWindow) Finished device reset.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 1, 2, 3, 4, 5, 6, 7]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; D3D11 blacklisted with DLL igd11dxva64.dll (20.19.15.4300); Using D3D9 API
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0)
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8643 solutions 70728 answers

That device requires a proprietary browser plugin. The regular release of Firefox 52 only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run proprietary plugins, Java, etc.

More information on this change and where to get the ESR version of Firefox: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows:

  • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users
  • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: How to switch from 32-bit to 64-bit Firefox)

Success?

That device requires a proprietary browser plugin. The <em>regular release</em> of Firefox 52 only allows one plugin, which is Flash. The <em>Extended Support Release</em> (ESR) of Firefox 52 will still run proprietary plugins, Java, etc. <p>More information on this change and where to get the ESR version of Firefox: [[Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?]]</p> <p><em>Windows Users:</em> When you get to [https://www.mozilla.org/firefox/organizations/all/ the ESR installer list], you'll notice at least two different downloads for Windows:</p> <ul> <li><strong>Windows</strong> installer is the <strong>standard version for Windows</strong> that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users</li> <li><strong>Windows 64-bit</strong> installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: [[How to switch from 32-bit to 64-bit Firefox]])</li> </ul> <p>Success?</p>

Modified by jscher2000

jscher2000
  • Top 10 Contributor
8643 solutions 70728 answers

Chosen Solution

Sorry for the broken link, the forum just switched platforms. Here's a corrected version of that reply:

That device requires a proprietary browser plugin. The regular release of Firefox 52 only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run proprietary plugins, Java, etc.

More information on this change and where to get the ESR version of Firefox: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Windows Users: When you get to the ESR installer list, you'll notice at least two different downloads for Windows:

  • Windows installer is the standard version for Windows that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users
  • Windows 64-bit installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: How to switch from 32-bit to 64-bit Firefox)

Success?

Sorry for the broken link, the forum just switched platforms. Here's a corrected version of that reply: That device requires a proprietary browser plugin. The <em>regular release</em> of Firefox 52 only allows one plugin, which is Flash. The <em>Extended Support Release</em> (ESR) of Firefox 52 will still run proprietary plugins, Java, etc. <p>More information on this change and where to get the ESR version of Firefox: [[Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?]]</p> <p><em>Windows Users:</em> When you get to [https://www.mozilla.org/firefox/organizations/all/ the ESR installer list], you'll notice at least two different downloads for Windows:</p> <ul> <li><strong>Windows</strong> installer is the <strong>standard version for Windows</strong> that runs on both 32-bit and 64-bit Windows Vista through 10 (and 32-bit XP), the best choice for most users</li> <li><strong>Windows 64-bit</strong> installer ONLY runs the Flash and Silverlight plugins, so that is not what you're looking for. (If someone reading this only needs Silverlight and is considering switching to 64-bit, there may be some extra file cleanup to do on your system. See: [[How to switch from 32-bit to 64-bit Firefox]])</li> </ul> <p>Success?</p>