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Color photos appear in black and white???

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  • Last reply by FredMcD

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I have a problem with Firefox in just one place online===>> My tumblr blog. Thre are 3 relevant screens in this blog: 1) Upload photo screen. 2) Main blog page. 3) Archive of past photo uploads. I upload ONLY color photos to this blog. In screens 1) and 3), these photos do appear in color, but the main blog page appears entirely in Black and White. Yet, if I view screen 2) with Internet Explorer, it appears in full color as do screens 1) and 3). This is a VERY Isolated problem, happening ONLY in one part of one particular website.

What's up with this?? If all screens of my tumblr blog appear in color with Internet Explorer, then why does the main blog screen appear in B&W with Firefox??? More important is the question of how to fix this VERY Localized problem. Your help would be sincerely appreciated.

Joe Kulik ... joseph.kulik.xxx@xxxxx.xxx

I have a problem with Firefox in just one place online===>> My tumblr blog. Thre are 3 relevant screens in this blog: 1) Upload photo screen. 2) Main blog page. 3) Archive of past photo uploads. I upload ONLY color photos to this blog. In screens 1) and 3), these photos do appear in color, but the main blog page appears entirely in Black and White. Yet, if I view screen 2) with Internet Explorer, it appears in full color as do screens 1) and 3). This is a VERY Isolated problem, happening ONLY in one part of one particular website. What's up with this?? If all screens of my tumblr blog appear in color with Internet Explorer, then why does the main blog screen appear in B&W with Firefox??? More important is the question of how to fix this VERY Localized problem. Your help would be sincerely appreciated. Joe Kulik ... joseph.kulik.xxx@xxxxx.xxx

Modified by cor-el

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