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I repeatedly get a popup "suggesting" that I update Yahoo. I have deliberately removed Yahoo from Firefox! Does anyone know what this scam is and how to stop it

Posted

I detest Yahoo in all its forms, and have removed it from Firefox any time it has intruded. I consider it to be nothing but a browser hijacker.

However, I repeatedly get this popup[ with the "suggestion" that I update Yahoo!

There is no "decline" button. Not even a simple "no, thanks." The window intrudes over the screen in any [program I open until I manually close it from the task bar.

Avast scans find no virus. Malwarebytes scans come back clean. Adware cleaner finds nothing.

What is this wretched thing, where does it come from, and how can I prevent it?

I detest Yahoo in all its forms, and have removed it from Firefox any time it has intruded. I consider it to be nothing but a browser hijacker. However, I repeatedly get this popup[ with the "suggestion" that I update Yahoo! There is no "decline" button. Not even a simple "no, thanks." The window intrudes over the screen in any [program I open until I manually close it from the task bar. Avast scans find no virus. Malwarebytes scans come back clean. Adware cleaner finds nothing. What is this wretched thing, where does it come from, and how can I prevent it?
Attached screenshots

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.23.20053
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.121.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 24.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.1.171
  • VLC media player Web Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

More Information

FredMcD
  • Top 10 Contributor
4190 solutions 58502 answers

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Yahoo Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac=<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Remove Yahoo '''Anything.''' Now do the same in the computers Programs Folder. '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual.

Question owner

Nothing in either my add-ons or extensions refers to Yahoo. I delete anything I see that says "Yahoo." Don't even leave it as a search machine option.

Nothing Yahoo shows up in either Uninstall Programs or IOBit uninstaller. I'm looking at another site that says it's a "virus," but Avast scan show nothing. Neither does Malwarebytes or Adware Cleaner.

I'm wondering if it just pops up on certain pages when roll over something I don;t even see.

Nothing in either my add-ons or extensions refers to Yahoo. I delete anything I see that says "Yahoo." Don't even leave it as a search machine option. Nothing Yahoo shows up in either Uninstall Programs or IOBit uninstaller. I'm looking at another site that says it's a "virus," but Avast scan show nothing. Neither does Malwarebytes or Adware Cleaner. I'm wondering if it just pops up on certain pages when roll over something I don;t even see.
Scribe 725 solutions 3456 answers

Hi, your screenshot suggests it isn't Firefox specific, so try doing a search in your PC's search box.

You can also try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!

Hi, your screenshot suggests it isn't Firefox specific, so try doing a search in your PC's search box. You can also try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] '''Note that not all removal programs will detect all malware, so you may need to run several or all of them.''' Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us. Thank you!
cor-el
  • Top 10 Contributor
  • Moderator
17344 solutions 156782 answers

You can check in "Windows Control Panel > Programs" for recently installed programs to see if any suspicious (Yahoo) software shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • click the Installed column to sort by this heading
You can check in "Windows Control Panel > Programs" for recently installed programs to see if any suspicious (Yahoo) software shows up. *Control Panel > Programs > Programs and Features > Uninstall or change a program *click the Installed column to sort by this heading
James
  • Moderator
1593 solutions 11224 answers

The only thing Yahoo that Firefox can come with is a simple Yahoo search engine if you have the en-US locale from www.mozilla.org/firefox/all/

The only thing Yahoo that Firefox can come with is a simple Yahoo search engine if you have the en-US locale from www.mozilla.org/firefox/all/

Question owner

I have removed that long since. I'm trying to figure out where this "update" comes rom, and am beginning to think the culprit may be Java updates. In trying to determine what proceeds these popups, it looks like a Java update is always there just a day or two earlier. But since I never accept any of the stuff that tries to bundle itself with Java, I'm still not certain.

I have removed that long since. I'm trying to figure out where this "update" comes rom, and am beginning to think the culprit may be Java updates. In trying to determine what proceeds these popups, it looks like a Java update is always there just a day or two earlier. But since I never accept any of the stuff that tries to bundle itself with Java, I'm still not certain.