Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.

Thunderbird Other
maredda08 replied
maredda08
maredda08

I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.

I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.
Matt
Matt
  • Top 25 Contributor
Read this answer in context

Chosen Solution

Check the Norton firewall component is set to allow Thunderbird version 45.6 That is the most common cause of issues on updates to Thunderbird.

All Replies (4)

Matt
Matt
  • Top 25 Contributor

What anti virus? What mail provider?

maredda08
maredda08 Question owner

Matt, Nortons. Dodo.

Matt
Matt
  • Top 25 Contributor

Chosen Solution

Check the Norton firewall component is set to allow Thunderbird version 45.6 That is the most common cause of issues on updates to Thunderbird.

maredda08
maredda08 Question owner

Thanks Matt, This fixed our problem. Appreciate your time and efforts in this matter!