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I try to respond to a message but I sometimes screw it up and the message disappears. When I do a search for the lost message it shows in the listing - but I have no idea where it is stored and can not find it. Where is it hiding?

I try to respond to a message but I sometimes screw up and the message disappears. When I do a search for the lost message it shows in the listing - but I have no idea w… (read more)

I try to respond to a message but I sometimes screw up and the message disappears. When I do a search for the lost message it shows in the listing - but I have no idea where it is stored and can not find it. Where is it hiding, so I can move it back into my inbox? Will much appreciate any help.

Asked by bob282 9 minutes ago

Seems all of a sudden I am not receiving group emails, even though my email is correct in the senders list. Anybody???

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen. Any sug… (read more)

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen.

Any suggestions? Not very technical here...

Asked by moesby23 2 hours ago

Can't send emails all of a sudden

Received this error message after sending one email successfully today" "Sending of the message failed. An error occurred while sending mail. The mail server responded: … (read more)

Received this error message after sending one email successfully today" "Sending of the message failed. An error occurred while sending mail. The mail server responded: Mailbox has reached daily sending limits for this IP: 104.61.154.46 (Z22/6017DF6). Please check the message and try again."

This has never happened before. I've been using Thunderbird for years. I've never heard of " reached daily sending limits for this IP" What is up??? Incoming email is fine. It keeps coming in.

Asked by nick.cicali 4 hours ago

Last reply by nick.cicali 4 hours ago

Thunderbird email sending issues

I have recently learned that when I reply back to an email - that my Thunderbird "sends" the email and it goes into my sent folder, but the email is not being delivered. … (read more)

I have recently learned that when I reply back to an email - that my Thunderbird "sends" the email and it goes into my sent folder, but the email is not being delivered.

New emails go through

When I forward the email instead of reply and put in their address manually it goes through.

Can you tell me why when i "reply" to emails they are not going through.

Checked ports and settings. All good. I am on a Mac with Comcast internet / email

Thanks RC

Asked by rivercity31 4 hours ago

Thunderbird email inbox

My charter and gmail inboxes show I have new messages but they don't show up so I can read them, unless I repair the inbox, which I have to do everytime I enter. This beg… (read more)

My charter and gmail inboxes show I have new messages but they don't show up so I can read them, unless I repair the inbox, which I have to do everytime I enter. This began suddenly yesterday. I've considered uninstalling and reinstalling Thunderbird, but do I lose the messages I already have?

Asked by dsiegler.ds 2 weeks ago

Last reply by dsiegler.ds 7 hours ago

This email has failed its domain's authentication requirements.

I send out 4 or 5 small photos to a dozen friends each week. (Less than a megabyte each) For some of them, the email ends in their SPAM folder with the message "This ema… (read more)

I send out 4 or 5 small photos to a dozen friends each week. (Less than a megabyte each) For some of them, the email ends in their SPAM folder with the message "This email has failed its domain's authentication requirements. It may be spoofed or improperly forwarded!" I've done this for years with no problems. Only since about TB version 91.9.0 have I had this problem. Note: it may have started after I used TB's "inline images" option in attachments. Please advise.

Asked by MrSpock 10 hours ago

Send to Gmail addresses fails.

Recently I find I cannot send any emails to Gmail addresses with Thunderbird. I can send to other addresses, and I can send to Gmail addresses using webmail. My emails to… (read more)

Recently I find I cannot send any emails to Gmail addresses with Thunderbird. I can send to other addresses, and I can send to Gmail addresses using webmail. My emails to Gmails are refuse with:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

boo@gmail.com
   host gmail-smtp-in.l.google.com [142.250.102.27]
   SMTP error from remote mail server after pipelined end of data:
   550-5.7.26 This message does not have authentication information or fails to
   550-5.7.26 pass authentication checks. To best protect our users from spam, the
   550-5.7.26 message has been blocked. Please visit
   550-5.7.26  https://support.google.com/mail/answer/81126#authentication for more
   550 5.7.26 information. v8-20020a170906180800b006fe77c7f13fsi17926126eje.734 - gsmtp     

I have spent hours on this but have not solved it. I recently installed Restoro software with CyberGhost and had some problems which were solved by adding VPN exceptions. However, even with these turned off (including VPN) the problem persists.

i cannot receive from Gmail addresses either.

In brief I can send emails from Thunderbird to any addresses except Gmails. I can not received emails from Gmail addresses either.

Matt Harley

Asked by harley3 11 hours ago

Garbled message retrieval

Many messages retrieved from my live.com accounts just show a lot of HTML gobbledygook and I have to browse to my accounts to read them. Also, some are messages I want to… (read more)

Many messages retrieved from my live.com accounts just show a lot of HTML gobbledygook and I have to browse to my accounts to read them. Also, some are messages I want to copy to another folder in Tbird and save. Is there any way to force Tbird to re-retrieve a message that doesn't download properly?

Thanks, Chris C.

Edit> I should mention that my workaround is to access my account on line and forward the message to myself, but that wrecks the date-time sequencing. Seems like there must be a better solution?

Asked by c.s.campbell 2 days ago

Last reply by c.s.campbell 12 hours ago

Best way to create a selective backup

I'm using Thunderbird 91.9.1 on Ubuntu. I have other issues going on that make me decide to just reinstall the OS. I want to back up Thunderbird and I already know how to… (read more)

I'm using Thunderbird 91.9.1 on Ubuntu. I have other issues going on that make me decide to just reinstall the OS. I want to back up Thunderbird and I already know how to do so by copying the relevant profile folder in .thunderbird. However, I have been dealing with the Inbox "A unique identity matching the from address was not found" bug. For others looking for that error, it does seem to be a known bug, using Ctrl-o to open the email is a workaround. This does not affect any other folders. Using the Repair Folder option does not solve the issue.

So what I want to achieve is to export everything except the Inbox itself. What I'd like to know is the best way to achieve this.

Is it better to create a new profile after the reinstall and just copy everything except inbox and inbox.msf from the existing profile or to copy the entire old profile over, set the new install to use that old profile and then copy the inbox and inbox.msf files from the default profile created during the install?

Asked by barbarian818 2 days ago

Last reply by barbarian818 18 hours ago

Email not coming down

I am a long time user of T-bird now on version 91.9.1 (32-bit) using Win 10, home. I use T-bird as a client for my gmail. My Tbird and email work fine but it does not … (read more)

I am a long time user of T-bird now on version 91.9.1 (32-bit) using Win 10, home. I use T-bird as a client for my gmail.

My Tbird and email work fine but it does not "get messages" when I click. I have Account Settings/Server Settings set to "check for new messages every 10 minutes" but sometimes it can be hours before it queries the server. I have found that if I exit T-bird and re-open twice, it contacts the server and pulls down the pending email. Not once; it has to be twice. Most of it comes in through gand when it pulls down messages seems to be random.

Asked by cew5151 21 hours ago

Restoring Profile

Need help with restoring the address book in Thunderbird. I copied the profile folder from Thunderbird, but when I opened the file, I noticed there was no abook.mab file.… (read more)

Need help with restoring the address book in Thunderbird. I copied the profile folder from Thunderbird, but when I opened the file, I noticed there was no abook.mab file. There is a abook.sqlite file??? There is 2 folders in the profile, one that is xxxxxxx.default and the other is xxxxx.default-release. Do I need both files? Cheer Karen

Asked by karen86 1 day ago

Last reply by karen86 22 hours ago

Thunderbird completely ruined with latest version

I let Thunderbird download the latest version. Result? It wouldn't run at all, crashing immediately after clicking on it to load. I had to download the previous version t… (read more)

I let Thunderbird download the latest version. Result? It wouldn't run at all, crashing immediately after clicking on it to load. I had to download the previous version to be able to use it. I'm on an iMac running Mac OS Monterey 12.3.1. Needless to say, I will never allow a future download of Thunderbird.

Asked by cseronello7 1 day ago

Last reply by cseronello7 1 day ago

Unable to send emails from Thunderbird

Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image). Retry gives an endless cycle of the… (read more)

Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image).

Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image.

ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1

Please help!

Thanks

Andrew

Asked by andrew173 2 days ago

Sent items in Gmail Client

I have 2 Gmail A/cs, both configured on TB, one primary and another secondary on primary, i could see only 6 sent items against around 900 i can see on browser on seconda… (read more)

I have 2 Gmail A/cs, both configured on TB, one primary and another secondary on primary, i could see only 6 sent items against around 900 i can see on browser on secondary, sent items match what i see on browser, around 1600 cant figure out what i am missing, settings for both a/cs are identical, both on TB and in Gmail if somebody can help, will be really grateful

Asked by girish.shenai 2 days ago

Have emails from IFTTT that aren't formatting web links properly

I get emails from Reddit through IFTTT, and each and every one of them will not format in TB so web links are clickable. I've attached an example. (Note, I have no iss… (read more)

I get emails from Reddit through IFTTT, and each and every one of them will not format in TB so web links are clickable. I've attached an example. (Note, I have no issues with any other emails with web links, just these from IFTTT)

Would be grateful if someone knows how I might correct this.

Asked by telrod11 3 days ago

Last reply by telrod11 2 days ago

How can I stop Firefox from asking for the password for a deleted email account

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed,… (read more)

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed, however I am regularly being prompted to provide the password for this removed account. What can I do to stop this message?

Many thanks

Asked by fionamcdc1 6 days ago

Last reply by fionamcdc1 2 days ago

activity manager - how can I manage activities?

As far as my current understanding of it, the so called "activity manager" seems to be more of an "activity monitor", in that, after bringing it up, I've tried right clic… (read more)

As far as my current understanding of it, the so called "activity manager" seems to be more of an "activity monitor", in that, after bringing it up, I've tried right clicking on it, and various things, to allow me to "manage" activities, but have been unsuccessful. Does it just show the results of activities, i.e. monitor them? Or can activities actually be managed from the "activity manager"?

Asked by toes314 3 days ago

Thunderbird stopped being able to access yahoo mail

Today Thunderbird stopped being able to reach the Yahoo server to access my mail. It tries to search for mail but says that the connection to the Yahoo server timed out.… (read more)

Today Thunderbird stopped being able to reach the Yahoo server to access my mail. It tries to search for mail but says that the connection to the Yahoo server timed out. I am able to download and send mail from my Yahoo account if I use their webmail site or phone app but not Thunderbird. Mailbird (which I just downloaded to see if it would work) was also able to download Yahoo mail. I checked the Thunderbird account settings (set for POP which I prefer to keep for various reasons) and they are the same as they've ever been. I'm using Thunderbird version 91.9.0 which worked just fine until today. It does seem to still work when accessing a different email (GMX) account.

Any help would be appreciated. I would like to be able to continue using Thunderbird which has been my mail program of choice for many years.

Asked by Belstone 1 week ago

Last reply by Belstone 3 days ago