Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved المُؤرشفة

email

wesley61 replied
wesley61

Thunderbird stopped receiving emails after an update i have not changed anything i have to go to my internet service provider to check emails have looked at help pages and tried what i can i am not an pc expert so need help i am thinking about dumping thunderbird have been working all morning still unable to receive emails

Thunderbird stopped receiving emails after an update i have not changed anything i have to go to my internet service provider to check emails have looked at help pages and tried what i can i am not an pc expert so need help i am thinking about dumping thunderbird have been working all morning still unable to receive emails

All Replies (2)

الحل المُختار

See https://support.mozilla.org/kb/cannot-receive-messages

What happens when you attempt to receive messages? Is there any error message?

Thank you i went in and changed the config and it worked dont know if my ISP will update their system so i am hoping to keep using Thunderbird in this mode