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After Reset the forgotten master password, now "remember passwords for sites" option completely hidden.

Posted

I have forgot the master password of my mozilla firefox. Then i have choose below link to reset the master password. chrome://pippki/content/resetpassword.xul

After then Firefox not prompting to save passwords of any sites; Also the "remember passwords for sites" check box in option>security menu in hidden condition.

So now how can i save my passwords in firefox with/without master password security?

(Mozilla version: 27.0.1)

I have forgot the master password of my mozilla firefox. Then i have choose below link to reset the master password. chrome://pippki/content/resetpassword.xul After then Firefox not prompting to save passwords of any sites; Also the "remember passwords for sites" check box in option>security menu in hidden condition. So now how can i save my passwords in firefox with/without master password security? (Mozilla version: 27.0.1)

Additional System Details

Installed Plug-ins

  • 5.1.20913.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Nitro PDF plugin for Firefox and Chrome
  • eRoom Mozilla Plugin
  • Citrix Receiver Plugin (Win32)
  • Citrix Offline Plug-in Mozilla Plug-in (Win32)

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

More Information

FredMcD
  • Top 10 Contributor
3668 solutions 50312 answers

Why are you using a very old version of Firefox?

sivinvv said

the "remember passwords for sites" check box in option>security menu in hidden condition.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Why are you using a very old version of Firefox? ''sivinvv [[#question-1153610|said]]'' <blockquote> the "remember passwords for sites" check box in option>security menu in hidden condition. </blockquote> Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!

Question owner

Attached the screen shot

Attached the screen shot
FredMcD
  • Top 10 Contributor
3668 solutions 50312 answers

Are you using any password add-ons?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Are you using any password add-ons? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
the-edmeister
  • Top 10 Contributor
  • Moderator
5271 solutions 39015 answers

Are you using Private Browsing when that happens?

Are you using Private Browsing when that happens?