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After last upgrade, STARTUP's "always check if firefox is the default browser" is fixed as default; the "show my window & tabs from last time" is off; etc, why?

Posted

The permanent options also include Content/colors.../"Override the colors specified by the page with my selection above:" is stuck on "ALWAYS" no matter what other selection(s) I make. Once FF is closed, it will boot back to ALWAYS.

FF is permanently fixed as the default browser. I can't change it or deselect it. The "show my windows & tabs from last time" is permanently deselected.

These are the only errors I have noticed and they are like a virus attack. How do I take back control?

uploading of screen shots is not working.

The permanent options also include Content/colors.../"Override the colors specified by the page with my selection above:" is stuck on "ALWAYS" no matter what other selection(s) I make. Once FF is closed, it will boot back to ALWAYS. FF is permanently fixed as the default browser. I can't change it or deselect it. The "show my windows & tabs from last time" is permanently deselected. These are the only errors I have noticed and they are like a virus attack. How do I take back control? uploading of screen shots is not working.

Chosen solution

Alpha_Data said

Mozilla indicated that the "user.js" was installed by microsoft so I thought it was all good.

No, neither Mozilla nor Firefox would be able to identify the creator of a user.js file. I don't know where you got that idea. If we need to edit one of the knowledge base articles to correct that, please indicate where it appears.

If you mean that Windows Explorer said it was a Microsoft JScript type file, that relates to the default application for opening (executing) the script, and not the source of the file.

Once I learned that it takes precedent over selections I quickly renamed it and presto, all my problem vanished except the fixed default check for Firefox. I am assuming that it is Firefox doing that I can't change that ... right?

I've had "Always check if Firefox is your default browser" turned off for as long as I can remember on Windows 7 and earlier. You should be able to modify that setting. The article I referred you to before lists other possible sources of this problem that you could investigate.

I rarely use Windows 10, and that OS has a different way of determining default applications than earlier versions. To select a different default browser, see this article and select the one you prefer: How to change your default browser in Windows 10.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Citrix Online App Detector Plugin
  • McAfee MSC FF plugin DLL
  • McAfee Virtual Technician plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Download Plugin
  • This plug-in enables downloading of HTML5 videos
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 24.0 r0
  • 5.1.50901.0
  • Soda PDF 8
  • Winamp Application Detector
  • iTunes Detector Plug-in

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • IObit Surfing Protection & Ads Removal 2.1.2 (ascsurfingprotectionnew@iobit.com)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Advanced SystemCare Surfing Protection 2.0 (ascsurfingprotection@iobit.com) (Inactive)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org) (Inactive)
  • Open Download Manager plugin 1.0.0 ({94285e43-a27b-4f51-b280-00763ae7cd81}) (Inactive)
  • RealDownloader 17.0.15 ({338950EA-82DB-44C1-930D-0C28E023C9F0}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 8250
  • adapterDescription2:
  • adapterDeviceID: 0x983d
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.351
  • driverDate: 9-16-2016
  • driverDate2:
  • driverVersion: 21.19.137.1
  • driverVersion2:
  • failures: [u'[GFX1-]: Detected rendering device reset on refresh: 2', u'[GFX1]: D3D11 device creation failed: 0x887a0005', u'[GFX1-]: Compositors might be mixed (4,1)']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'failed', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'failed', u'message': u'Failed to acquire a D3D11 device', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'failed', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'failed', u'message': u'Failed to acquire a Direct3D 11 content device', u'type': u'runtime'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 1, 2]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Unsupported layers backend
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 8250 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: Yes
jscher2000
  • Top 10 Contributor
8950 solutions 73363 answers

Hi Alpha_Data, this is not a change in Firefox, so we need to look for another explanation.

I noticed your have an extension named "IObit Surfing Protection & Ads Removal 2.1.2". Anything like Surfing Protection, Home Page Protection, Browsing Protection, etc., can indicate an add-on or external function to lock your settings and revert them at startup. Please look into disabling that feature.

This article lists other possible explanations for settings to be lost/reverted between Firefox sessions: How to fix preferences that won't save.

Can you track down the culprit?

Hi Alpha_Data, this is not a change in Firefox, so we need to look for another explanation. I noticed your have an extension named "IObit Surfing Protection & Ads Removal 2.1.2". Anything like Surfing Protection, Home Page Protection, Browsing Protection, etc., can indicate an add-on or external function to lock your settings and revert them at startup. Please look into disabling that feature. This article lists other possible explanations for settings to be lost/reverted between Firefox sessions: [[How to fix preferences that won't save]]. Can you track down the culprit?
cor-el
  • Top 10 Contributor
  • Moderator
17851 solutions 161566 answers

You also seem to have/had Advanced SystemCare.

  • Advanced SystemCare Surfing Protection 2.0 (disabled)

Advanced SystemCare with its Surfing Protection feature can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

You also seem to have/had Advanced SystemCare. *Advanced SystemCare Surfing Protection 2.0 (disabled) Advanced SystemCare with its Surfing Protection feature can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Question owner

Thanks guys I appreciate the input. Both were not helpful. But while reading "How to fix preferences that won't save" it directed me to the meaning of "user.js", which I had noticed when I was doing troubleshooting b4 posting my question.

Mozilla indicated that the "user.js" was installed by microsoft so I thought it was all good. Once I learned that it takes precedent over selections I quickly renamed it and presto, all my problem vanished except the fixed default check for Firefox. I am assuming that it is Firefox doing that I can't change that ... right?

Thanks guys I appreciate the input. Both were not helpful. But while reading "How to fix preferences that won't save" it directed me to the meaning of "user.js", which I had noticed when I was doing troubleshooting b4 posting my question. Mozilla indicated that the "user.js" was installed by microsoft so I thought it was all good. Once I learned that it takes precedent over selections I quickly renamed it and presto, all my problem vanished except the fixed default check for Firefox. I am assuming that it is Firefox doing that I can't change that ... right?
jscher2000
  • Top 10 Contributor
8950 solutions 73363 answers

Chosen Solution

Alpha_Data said

Mozilla indicated that the "user.js" was installed by microsoft so I thought it was all good.

No, neither Mozilla nor Firefox would be able to identify the creator of a user.js file. I don't know where you got that idea. If we need to edit one of the knowledge base articles to correct that, please indicate where it appears.

If you mean that Windows Explorer said it was a Microsoft JScript type file, that relates to the default application for opening (executing) the script, and not the source of the file.

Once I learned that it takes precedent over selections I quickly renamed it and presto, all my problem vanished except the fixed default check for Firefox. I am assuming that it is Firefox doing that I can't change that ... right?

I've had "Always check if Firefox is your default browser" turned off for as long as I can remember on Windows 7 and earlier. You should be able to modify that setting. The article I referred you to before lists other possible sources of this problem that you could investigate.

I rarely use Windows 10, and that OS has a different way of determining default applications than earlier versions. To select a different default browser, see this article and select the one you prefer: How to change your default browser in Windows 10.

''Alpha_Data [[#answer-947702|said]]'' <blockquote> Mozilla indicated that the "user.js" was installed by microsoft so I thought it was all good. </blockquote> No, neither Mozilla nor Firefox would be able to identify the creator of a user.js file. I don't know where you got that idea. If we need to edit one of the knowledge base articles to correct that, please indicate where it appears. If you mean that Windows Explorer said it was a Microsoft JScript type file, that relates to the default application for opening (executing) the script, and not the source of the file. <blockquote>Once I learned that it takes precedent over selections I quickly renamed it and presto, all my problem vanished except the fixed default check for Firefox. I am assuming that it is Firefox doing that I can't change that ... right? </blockquote> I've had "Always check if Firefox is your default browser" turned off for as long as I can remember on Windows 7 and earlier. You should be able to modify that setting. The article I referred you to before lists other possible sources of this problem that you could investigate. I rarely use Windows 10, and that OS has a different way of determining default applications than earlier versions. To select a different default browser, see this article and select the one you prefer: [[How to change your default browser in Windows 10]].

Question owner

jscher 2000 said ... "If you mean that Windows Explorer said it was a Microsoft JScript type file, that relates to the default application for opening (executing) the script, and not the source of the file."

My bad! I misread it. I thought it was talking about the file itself. You do know that Microsoft is battling to make the "Edge" the top browser?

Yeah, I thought it would be very aggressive of Firefox to hard select that. But with the invasive nature of software packages (e.g., google, etc.), I thought FF was trying to protect its turf. Mind you, I don't want to change the default, but I would like it to be my option.

I will read the article later.

Thanks again, jscher 2000, your dedication is very much appreciated.

jscher 2000 said ... "'''If you mean that Windows Explorer said it was a Microsoft JScript type file, that relates to the default application for opening (executing) the script, and not the source of the file'''." My bad! I misread it. I thought it was talking about the file itself. You do know that Microsoft is battling to make the "Edge" the top browser? Yeah, I thought it would be very aggressive of Firefox to hard select that. But with the invasive nature of software packages (e.g., google, etc.), I thought FF was trying to protect its turf. Mind you, I don't want to change the default, but I would like it to be my option. I will read the article later. Thanks again,''' jscher 2000''', your dedication is very much appreciated.