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Can't log in to my Synch-Account

  • 1 reply
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  • Last reply by philipp

InfoTrader
InfoTrader
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Hi there,

I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to continue please log-in" (in German) and after typing the password I am in an endless process "in progress"! There is something wrong  ;-)

Hi there, I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to continue please log-in" (in German) and after typing the password I am in an endless process "in progress"! There is something wrong ;-)

Chosen solution

hi, unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track

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philipp
philipp
  • Moderator
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Chosen Solution

hi, unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track