Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unresponsive Script chrome://passwordmgr

  • 2 replies
  • 5 have this problem
  • 5 views
  • Last reply by Fred

Fred
Fred
more options

In 49.0.2 I am experiencing an Unresponsive Script being caused by chrome://passwordmgr/... See Image file.

I do not have chrome installed on my computer, so it is very confusing. Why would Firefox be using chrome to do anything?

Any clues will be appreciated.

Thanks, Fred

In 49.0.2 I am experiencing an Unresponsive Script being caused by chrome://passwordmgr/... See Image file. I do not have chrome installed on my computer, so it is very confusing. Why would Firefox be using chrome to do anything? Any clues will be appreciated. Thanks, Fred
Attached screenshots

Chosen solution

Thanks Happy112,

You alleviated my biggest singe concern that "the other company" had somehow wriggled its way into my Firefox.

The problem is that it was happening ever so seldom it was going to be impossible to find the error for sure.

But thankfully I might have found it. While trying to get my laptop to exactly look like my desktop with all bookmarks, folders, passwords, etc. So I simply copied my entire profile over. Somehow during the copy it dropped some entries from login.json. Correcting that seems to have cured the problem.

Thank you so much for your answer, Fred

Read this answer in context 👍 0

All Replies (2)

Happy112
Happy112
more options

Hi   !
A chrome:// script is an internal part of Firefox or a Firefox extension. (Firefox used the word chrome to refer to the parts of Firefox outside of the page content long before another company decided to adopt that name for its browser.)

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Fred
Fred Question owner
more options

Chosen Solution

Thanks Happy112,

You alleviated my biggest singe concern that "the other company" had somehow wriggled its way into my Firefox.

The problem is that it was happening ever so seldom it was going to be impossible to find the error for sure.

But thankfully I might have found it. While trying to get my laptop to exactly look like my desktop with all bookmarks, folders, passwords, etc. So I simply copied my entire profile over. Somehow during the copy it dropped some entries from login.json. Correcting that seems to have cured the problem.

Thank you so much for your answer, Fred