X
Tap here to go to the mobile version of the site.

Support Forum

Update Sucks! Google services no longer work need to use another browser

Posted

Ok Firefox is officially broke! Been running build 28 forever because it was stable, now had to update to use paypal functionality and it seems like more issues have arisen than solved. All google services no longer work, I get certification warnings on almost every site now, including Google. I can't just access my gmail account by clicking on it from Google search page (my home page) anymore. The google services tab(app) no longer works, to use google maps I have to enter the site in my address bar, and Maps no longer works in search mode, it just sits there no results at all. Did Google Chrome pay you guys so that this would screw up and drive everyone over to them?

Ok Firefox is officially broke! Been running build 28 forever because it was stable, now had to update to use paypal functionality and it seems like more issues have arisen than solved. All google services no longer work, I get certification warnings on almost every site now, including Google. I can't just access my gmail account by clicking on it from Google search page (my home page) anymore. The google services tab(app) no longer works, to use google maps I have to enter the site in my address bar, and Maps no longer works in search mode, it just sits there no results at all. Did Google Chrome pay you guys so that this would screw up and drive everyone over to them?

Chosen solution

Could you start by addressing the certificate problem. Since you use Avast, see that section of the following article to see whether that is the issue:

How to troubleshoot security error codes on secure websites

If it's not Avast, we'll suggest how to investigate further.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Wacom Dynamic Link Library
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 23.0 r0
  • 5.1.41212.0
  • VLC media player Web Plugin 2.0.2
  • Plugin for Wacom tablets.
  • npIPCReg DLL - 3.1.0.10
  • npIPcam DLL - 2.0.2.11

Application

  • Firefox 43.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support URL: https://support.mozilla.org/1/firefox/43.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2.1-signed.1-signed (adblockpopups@jessehakanen.net)
  • Image Toolbar 0.6.18 ({A4732521-77D9-447E-A557-B279AC923F06})
  • Nuke Anything Enhanced 1.1.1-signed.1-signed ({1ced4832-f06e-413f-aa14-9eb63ad40ace})
  • Scriptish 0.1.11.1-signed.1-signed (scriptish@erikvold.com)
  • Translate This! 3.5.0 (jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack)
  • web_clipper 6.2.0 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Avast Online Security 10.3.3.13 (wrc@avast.com) (Inactive)
  • NoScript 2.9.0.14 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Quadro 4000
  • adapterDescription2: NVIDIA Quadro 2000
  • adapterDeviceID: 0x06dd
  • adapterDeviceID2: 0x0dd8
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: 2047
  • adapterRAM2: 1023
  • adapterSubsysID: 078010de
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x10de
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 4-18-2013
  • driverDate2: 4-18-2013
  • driverVersion: 9.18.13.2000
  • driverVersion2: 9.18.13.2000
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 4
  • numTotalWindows: 4
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA Quadro 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

Chosen Solution

Could you start by addressing the certificate problem. Since you use Avast, see that section of the following article to see whether that is the issue:

How to troubleshoot security error codes on secure websites

If it's not Avast, we'll suggest how to investigate further.

Could you start by addressing the certificate problem. Since you use Avast, see that section of the following article to see whether that is the issue: [[How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites]] If it's not Avast, we'll suggest how to investigate further.

Question owner

Wow, thanks so far that not only fixed the certificate issue, but seemed to also fix the Google services problem too. Question: my Avast will no longer protect me be prescanning malicious sites now will it?

Wow, thanks so far that not only fixed the certificate issue, but seemed to also fix the Google services problem too. Question: my Avast will no longer protect me be prescanning malicious sites now will it?

Question owner

I am having issues with sites the stream video - they do not load - just a blank browser window. WTH, happened to Firefox? Can somebody explain why all this functionality was lost. I ran release number 28 for years with no virus - or malware getting on my system, how is the newer, broken version better? Why do people keep trying to "fix" things that aren't broke.

I am having issues with sites the stream video - they do not load - just a blank browser window. WTH, happened to Firefox? Can somebody explain why all this functionality was lost. I ran release number 28 for years with no virus - or malware getting on my system, how is the newer, broken version better? Why do people keep trying to "fix" things that aren't broke.
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

Avast is still protecting you from bad downloads, but it is not checking every single other file you retrieve as you go. You can set up Firefox to trust the fake certificates Avast generates for sites when you are using the Web Shield feature. In fact, Avast normally can set up Firefox automatically. Some security programs do that at startup, so if you haven't shut down and restarted Windows since this problem occurred, you might try that. Otherwise, check your Avast documentation or the Avast forums for how to do it.

rippula said

I am having issues with sites the stream video - they do not load - just a blank browser window.

Are there particular sites where you have this problem? Some sites use the built-in HTML5 player and some sites use a plugin such as Flash, so it's useful to know which of the various kinds of videos don't play.

As a starting point, let's talk about YouTube. If you open this diagnostic page, do you have 5 blue boxes and the last box red?

https://www.youtube.com/html5

Avast is still protecting you from bad downloads, but it is not checking every single other file you retrieve as you go. You can set up Firefox to trust the fake certificates Avast generates for sites when you are using the Web Shield feature. In fact, Avast normally can set up Firefox automatically. Some security programs do that at startup, so if you haven't shut down and restarted Windows since this problem occurred, you might try that. Otherwise, check your Avast documentation or the Avast forums for how to do it. ''rippula [[#answer-927153|said]]'' <blockquote> I am having issues with sites the stream video - they do not load - just a blank browser window. </blockquote> Are there particular sites where you have this problem? Some sites use the built-in HTML5 player and some sites use a plugin such as Flash, so it's useful to know which of the various kinds of videos don't play. As a starting point, let's talk about YouTube. If you open this diagnostic page, do you have 5 blue boxes and the last box red? https://www.youtube.com/html5

Question owner

Youtube plays, but Iwatchonline doesn't. The Iwatchonline main pages play, but the link pages to the streamable video clips do not. They are just blank pages. And they're usually more than just the embedded player, there's usually a lot of ads and pop ups on those pages too. The links are usually online storage like vidbull.com, thevideo.me, openload.co, flashx.tv, allmyvideos.net, etc.

None of them open, so it has to be associated with the reffering site - Iwatchonline.to.
Youtube plays, but Iwatchonline doesn't. The Iwatchonline main pages play, but the link pages to the streamable video clips do not. They are just blank pages. And they're usually more than just the embedded player, there's usually a lot of ads and pop ups on those pages too. The links are usually online storage like vidbull.com, thevideo.me, openload.co, flashx.tv, allmyvideos.net, etc. None of them open, so it has to be associated with the reffering site - Iwatchonline.to.

Question owner

Here's an example of the streaming site address bar: https://www.iwatchonline.cr/stream/6833683

By the way, thank you for all your assistance!

Here's an example of the streaming site address bar: https://www.iwatchonline.cr/stream/6833683 By the way, thank you for all your assistance!
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

rippula said

Here's an example of the streaming site address bar: https://www.iwatchonline.cr/stream/6833683

For me, that address immediately redirects to this page, which has a countdown, and a button you have to click:

http://vidto.me/36k7y7a5xq35/The.Blacklist.S04E04.720p.HDTV.x264-KILLERS.mkv.html

So then I click the button, the page reloads with a large placeholder for Flash (I have Flash set to "Ask to Activate" so at this point I need to activate Flash).

Then I get a play button and can start the video. There's a guy watering plants and music that sounds like what you hear before a predator attacks a grazing animal. But I didn't stick around to see what happens to the guy.

I use the NoScript extension and allow just what seems to be needed, so that might be blocking different things than Adblock Plus on yours.

(I am attaching a screenshot showing my NoScript list of scripts I'm allowing/blocking)

''rippula [[#answer-927205|said]]'' <blockquote> Here's an example of the streaming site address bar: https://www.iwatchonline.cr/stream/6833683 </blockquote> For me, that address immediately redirects to this page, which has a countdown, and a button you have to click: http://vidto.me/36k7y7a5xq35/The.Blacklist.S04E04.720p.HDTV.x264-KILLERS.mkv.html So then I click the button, the page reloads with a large placeholder for Flash (I have Flash set to "Ask to Activate" so at this point I need to activate Flash). Then I get a play button and can start the video. There's a guy watering plants and music that sounds like what you hear before a predator attacks a grazing animal. But I didn't stick around to see what happens to the guy. I use the NoScript extension and allow just what seems to be needed, so that might be blocking different things than Adblock Plus on yours. (I am attaching a screenshot showing my NoScript list of scripts I'm allowing/blocking)

Question owner

What you describe is the corre3ct behavior of the site, but firefox never seems to forward me to the final destination site anymore. That is the problem I need to solve.

What you describe is the corre3ct behavior of the site, but firefox never seems to forward me to the final destination site anymore. That is the problem I need to solve.

Question owner

By the way, your re-direct link that you posted works perfectly fine, and the video plays. So I'm not having an issue with Firefox playing video, I'm having an issue with it blocking the redirect. Do you have any idea how I can fix this?

By the way, your re-direct link that you posted works perfectly fine, and the video plays. So I'm not having an issue with Firefox playing video, I'm having an issue with it blocking the redirect. Do you have any idea how I can fix this?
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

This redirect works in a somewhat unusual way: instead of sending a location header with a new address, the site sends a refresh header:

refresh => 0;url=http://vidto.me/36k7y7a5xq35/The.Blacklist.S04E04.720p.HDTV.x264-KILLERS.mkv.html

By default, Firefox follows this refresh. There is one optional setting to block it and present a bar asking if you want to allow it. If you have that turned on, I recommend turning it off. You can do that here:

"3-bar" menu button (or Tools menu) > Options

In the left column, click Advanced. On the right side, with the "General" mini-tab active, uncheck the box for "Warn me when websites try to redirect or reload the page" if it is checked.

(This is an accessibility feature intended for users of screen reading software and not a general-purpose tool of value to most users.)

Other than that, I don't know why Firefox would ignore the refresh.

This redirect works in a somewhat unusual way: instead of sending a location header with a new address, the site sends a refresh header: refresh => 0;url=http://vidto''.''me/36k7y7a5xq35/The.Blacklist.S04E04.720p.HDTV.x264-KILLERS.mkv.html By default, Firefox follows this refresh. There is one optional setting to block it and present a bar asking if you want to allow it. If you have that turned on, I recommend turning it off. You can do that here: "3-bar" menu button (or Tools menu) > Options In the left column, click Advanced. On the right side, with the "General" mini-tab active, uncheck the box for "Warn me when websites try to redirect or reload the page" if it is checked. (This is an accessibility feature intended for users of screen reading software and not a general-purpose tool of value to most users.) Other than that, I don't know why Firefox would ignore the refresh.

Question owner

Thank you very much! That simple click did the trick.

Thank you very much! That simple click did the trick.